Dependable Graham Air Conditioning, Inc.
Century, Costa Mesa, CA

Dependable Graham Air Conditioning, Inc. Reviews

4.2 stars based on 12 reviews

Featured Comments:

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  Judy Wagner

  5.0

  Super knowledgable and helpful. I needed a super quiet unit because it was only a few feet from my neighbor's window. The sales person went through all my options and educated me on noise levels. My new AC works great and you can hardly hear it. Install was professional. I got 5 quotes and Graham was extremely reasonable.

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  Response from the owner

  Hi Judy, Thank you for taking time out of your schedule to send such an amazing review! It's great to know that our commitment to providing superior service has made such a positive impact on you. Your feedback makes all the difference - it really helps us shape the future of our company. Can't wait to serve you again in the future. Until then, if you have any more questions, we're always ready to take your call when you need an ac installation service. Thanks again!

• K

  Kyle L

  2.0

  They installed an a/c system for me in 2016 (which went well and no complaints there). It recently broke and they refuse to even come out and look at it. The voicemail: "I got with my service manager and we do not want to get involved on this service repair." Barely 5 year old machine. Not very dependable.

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  Response from the owner

  Hi Kyle, thank you for reaching out to us so we can truly understand what happened. We work very hard to make sure our team delivers on our brand promise of great customer service. Our team will ensure that negative experiences like this won't happen again. This should not have happened. Please know that your situation is an exception and that we will work hard to prevent this from happening again. Please feel free to contact us directly if there's anything else we can help you with in all of your ac repair services. Thank you so much.

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  Teresa Hayes

  5.0

  This company has serviced my parents air conditioning unit for many years. They are very reliable and provide good work. I have to give a shout out to employee Brett. He has been so kind and patient in dealing with my elderly dad the past few years. Good company.... good employee, thanks Brett!

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  Response from the owner

  Teresa, Thank you so much for taking the time to write such a fantastic review - it means a lot to us. From the start, we made it our goal to hire individuals who are passionate about our vision and going the extra mile. We really value your review. It's a great encouragement to our team and it shapes what we do moving forward. We hope to serve you again in the future and help you with all of your ac repair needs. You made our day, thanks!

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