Deiter Bros. Heating Cooling Energy
Bushkill, Easton, PA

Deiter Bros. Heating Cooling Energy Reviews

4.1 stars based on 24 reviews

Featured Comments:

• J

  Joshua Lord

  1.0

  Where to begin. They got our business by saying that they could install a ducted HVAC system when other companies could not. They brought all the supplies then realized they could not do it. So then they proposed a ductless system, several thousand dollars less than their previous quote (which they had said was the best deal). Money was tight, so we went with them and they installed it. It took at least 2 months for them to get it up and running because they weren't familiar with the system and kept having to try different things. Annual maintenance was included in the contract, but when they came to do it, they wouldn't flush the system because they said they were worried it would break again. This winter, it got covered in ice and broke--we read the manual and they were supposed to install a cover to protect from snow and ice, but they hadn't. They came out to fix it and charged to replace a fan motor, even though the fan wasn't broken. We told them after that that we wanted the fix for free, because we had already paid them to diagnose it, and they had diagnosed it incorrectly (so we weren't going to pay for more attempts at diagnosis). Left a message for a manager. A week later they said we need to find a new service provider because they refuse to do it. All we wanted is the system they installed to actually work, and for them to only charge for diagnosis once each time. Avoid them at all costs!

• J

  Jack “Jacket” Harbour

  5.0

  It was a great choice to go with Deiter Bros. We had major work done. We had a new tankless water heater, gas dryer, gas stove, new hvac system, and emergency backup generator installed. There were a couple times where Deiter Bros. had the opportunity to charge us more for extra work we were asking for, they explained to us why we might want to reconsider and in the end we ended up saving money. I hope we have the opportunity to do business with them for a long time.

  ---

  Response from the owner

  Thanks for the great review! We really appreciate it and thank you for the opportunity to work with you!

• K

  Kathleen Moynihan

  5.0

  Deiter Bros. was extremely easy to work with and professional. Even though our gas insert was installed late, they were flexible on their end. They made sure to get to our house as quickly as possible and never once complained. Highly recommend them!

  ---

  Response from the owner

  Thank you so much for the great review. So sorry for the slight delay.

More reviews (2)