DDS Services
Royal, Front Royal, VA

DDS Services Reviews

1 stars based on 1 reviews

Featured Comments:

• J

  Jerry Scholder

  1.0

  If you're reading this, you are very fortunate.....these people are rude, unprofessional, and do not care about their customers. Here's Why...... I located the problem and showed it to them. A connection from the drain hose needed a clamp as it was leaking water on my attic floor or first floor ceiling was dripping water out of a ceiling lamp. They went out to the truck and 7 minutes later they were still there "on a break" on my time at $85 an hour. I called the owner to let him know what I thought, even though I knew it wasn't going to be past the one hour minimum required. The boss called and they had a nice conversation about how I had the gall to call in about the time it took. They never did find a clamp either. They then tried to blame their competitor for shoddy work when they saw their sticker on the unit. (it wasn't their fault as they did not do the install). I was then told they couldn't locate a clamp so they DUCT TAPED IT. Furthermore the guy said it would hold until we sold the house, (it was to close next month). I told him I wanted the job done right with the clamp. He said if it went over the hour to get the clamp and come back that I would have to pay for the extra time. Fair? Not in my life! I spoke with the owner and he spoke with his guy and they decided that I was unreasonable and they left voluntarily without getting paid. The owner hung up on me. I called back and was astonished that he hung up on me, and he cursed me out and said don't call back. I will go out, buy a clamp and put it on. That's DDS SERVICES. Buyer Beware.