Dana's Heating & Cooling, Inc.
Chico, Bremerton, WA

Dana's Heating & Cooling, Inc. Reviews

4.9 stars based on 1043 reviews

Featured Comments:

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  Richard Tabaka

  5.0

  Very reasonable rates, very friendly and helpful employees and excellent warranties! We bought our house about 6 months ago and saw that Dana's had installed the furnace about 9 years before that. We figured since they installed it they'd be the best to service it and we were correct. Well, during the service it was noted that part of the electronic air cleaner had failed. A quick call to the office and Will, the man servicing our furnace, informed me parts and labor would be covered by their warranty! This strikes me as somewhere I could see any other company 'forgetting' that labor was covered under their warranty but they were honest and did right by us. Cannot recommend them enough!

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  Response from the owner

  Richard, We are so please to hear of your experience, as we strive to provide outstanding customer service. Thank you so much for your valued feedback and 5 star review! We look forward to providing any future HVAC service needs you may have. Have a fabulous day! -Dana's Heating Crew

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  Nik

  5.0

  I have not yet had the installation work done, plan to follow up after. Having recently dealt with significant communication and quality issues with another company, Dana’s has been far and away a better experience. From scheduling an on site visit, working with my own busy schedule, and accommodating where they can to expedite the process. Their communication and customer service has been 100% the whole time. At the time of writing this and having yet to finalize the job, I would recommend them already.

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  Response from the owner

  Thank you so much for your 5 star review, Nik! We appreciate you and value your feedback. We look forward to getting the install completed for you! Have a great weekend! -Dana's Heating Crew

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  Mercedes Rencher

  5.0

  After calling six different companies I was so grateful to finally get someone KIND and professional on the phone. I didn’t catch her name but she was so helpful and was able to get someone out to help a week later (other companies said it would be two months!!!) the repair man was very thorough and knowledgeable- he took his time to check and diagnose the problem and taught me a-lot about my system along the way. Great company- highly recommend

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  Response from the owner

  Thank you for your feedback and 5 star review Mercedes! We appreciate you and look forward to providing any future HVAC service needs you may have. Have a fabulous day! -Dans' Heating Crew

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