D & W Air Solutions, Inc
4th, Rock Falls, IL
- Phone:
- +1 815-625-7018
- Website:
- https://www.dandwairsolutions.com/
- Address:
- 209 E 4th St, Rock Falls, IL 61071
- Hours:
- TuesdayOpen 24 hours
- OPEN NOW
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- Map
Services
D & W Air Solutions, Inc Reviews
4.3 stars based on 17 reviews
Featured Comments:
J
John Thompson
1.0
They tried to sell me 2 pressure switches for my furnace at $74.00 each I went to B & D and got new ones for $38.00 each and the open 24 hrs not he charged me $85.00 to show up and sell me an over priced blower motor that was also used but I needed to get the heat back on so I took it I will never go back there what a crook I would rather freeze to death before I set foot in that place again
Response from the owner
We’re sorry that you were not satisfied with your experience with us. Nobody was trying to steal from you. The pressure switches you purchased from someone else may have been in they’re inventory for a while, pricing and availability has effected the hvac industry also. The motor you purchased was on a early Sunday morning. When you called Sunday morning you were told there was a charge for an employee to come in to the office and get parts for you. You accepted that because you said you could not get ahold of another contractor . We advertise as 24 hours service and that does come with a cost after normal business hours. You was also told it was a motor that was used for 2 days and was given a discount for the motor.
J
John Nitz
5.0
Wow what a great experience. I called on a Monday at 6:45am during a very cold snap and by 12:30 I had a new furnace replacing my unit of 23 years. Very clean job, fair price, and did all the paperwork for registration and nicor rebate. The owner stopped in mid-morning to check on the job and go over any questions. Could not be happier!
J
J V
5.0
As far as I am concerned, there is no better HVAC firm in business today than D&W Air Solutions. They have all of the best assets to make them the very best choice in Heating & Air Conditioning repair and maintenance. From their impressive skill to service call dependability to extremely fair fees, these folks cannot be beat. I thanks my lucky stars a friend recommended them. Special thanks to Dan & Josh!
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