D-N-D Services Inc
Frontage, Caddo Mills, TX

D-N-D Services Inc Reviews

4.6 stars based on 11 reviews

Featured Comments:

• A

  Andrew S.

  5.0

  From beginning to end I had a great experience with DnD Services. They scheduled someone to come look at my AC once it was not working then they explained the issues and my options in a way I could easily understand. Big changes are coming in the use and availability of AC coolant. This was explained to me and while I already knew a bit about it they educated me on further aspects that where important to my decisions about service. I took time to research their initial visit and called them to replace my worn out system. They gave me a reasonable time frame for arrival of the equipment and then assisted my family with financing. Install took place and they worked quickly and efficiently on the day they said it would. Thumbs up all the way around for this company. They have an +A rating with the BBB and I can see why. Thanks again!

• J

  Jim Johnston

  5.0

  John and his entire team are just amazing. Our system was old and needed replacing. This we knew. The crew showed up when they said they would, they put down floor protection, and picked up after themselves. The system they put in is great and keeping us cool during this hot summer. I have to give them really high marks for something. This is one way I gauge great service. After the new system was in, we had a problem. I called them and they came out that day. It was a faulty part that needed replacing. Their communication with me during this time was superior and they told me they would make it right and they did. To me, good customer service is paramount. But great service recovery takes them over the top of the quality spectrum. This is the contractor you always hope you'll find, especially when everything is blowing up around you. Great job John Sr., John Jr., Kristin, Randall, Brian, and all the crew.

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  J Adams

  5.0

  The BEST a/c company! My restaurant a/c wasn't working very well (as you can see by all the dirt that's on it!). One of my friends mentioned D-N-D so I called them. Brian (totally awesome guy!) came out and cleaned my unit up on the roof. He even checked the filters (which were as dirty as the unit!), and replaced them as well. And, he told me it wouldn't hurt to buy an extra belt to keep in the unit on the roof, just in case the other one broke. Then, after all that, he made sure the temperature went way down on the thermostat before he left. My a/c is working like a charm now! This company is dependable, honest, and didn't make me feel ignorant for not knowing why my a/c wasn't working. I HIGHLY recommend D-N-D. (And Brian, you were absolutely phenomenal!)

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  Response from the owner

  We are glad to hear that you're satisfied. Brian always does a great job, let us know what else we can do to help!

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