D. H. Berry Inc.
Payne, North Tonawanda, NY

D. H. Berry Inc. Reviews

4.9 stars based on 36 reviews

Featured Comments:

• J

  J Meister

  5.0

  When it came time to have a furnace and AC unit installed, I did my due diligence and got 3 quotes, one of which was from DH Berry. When I spoke to Doug, the owner of DH Berry, I immediately felt like I had found what I was looking for. Unlike the other companies, this felt old school, and in a very good way. We spoke on the phone, we agreed on a time for the estimate, he showed up early, and we discussed my needs. After thoroughly inspecting the existing system, he went back to his shop, hand wrote an estimate that included Good, Better, and Best options, and drove back to my house to deliver and discuss the estimate. This was true personalized service - no computers or tablets needed. What he offered was exceptional service at a fair price, and in my opinion, that's what we should all be asking for. As for the installation, his crew of two (Eric and Steve) showed up on time and worked non-stop for 2 days. It was clear that they took pride in their work and never took shortcuts. Upon completion, Steve stood proudly next to the furnace and asked, "Well, what do you think?". I let him know that I thought the work was amazing. They made sure to test everything before they left and answered any final questions to ensure that I was fully satisfied with the work. I was. Based on my experience with the entire process, I highly recommend DH Berry for all of your HVAC needs. Don't waste your time with anyone else. They are the best.

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  Response from the owner

  Thanks for the review of your Furnace and Air Conditioning installation. We are a a family-owned, local business and love that you noticed how much we care about input just like this!

• M

  Michael Gibbons

  5.0

  They are a super nice team of guys who installed a Mitsubishi mini-split system in my home. The units are performing exactly as Doug said they would. I have roughly 1500 square feet in my ranch home and 3 wall units keep it nice a cool. Eric and Steve have installed over a 100 of these systems and make it look easy. If you are considering one of these systems I highly recommend DH Berry.

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  Response from the owner

  Michael, we are so happy you enjoyed our mini-split installation and that it is keeping you nice and cool! Thanks so much for your honest feedback.

• M

  Mary Henry

  5.0

  I was very satisfied with the quote, service, and completion time. The technicians were knowledgeable, friendly and cleaned up!

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