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This page contains information related to D&H Air Conditioning & Heating in Evans, Tucson, AZ which locates near you. You can get information about detailed information of the hvac repairing service like opening hours, addresses, phone numbers.

D&H Air Conditioning & Heating in Evans, Tucson, AZ | HVAC Near Me

Our Technician Kevin Castillo was outstanding. He was very thorough and comprehensive in explaining all our options. We decided to have the work done and he exceeded our expectations. It was obvious he took pride in his work and his skill and expertise were evident. I would recommend him and his work in a heartbeat to anyone.

Kevin is one of the best! He is not only a great technician, but he is a team player and leader, on & off the job!

Peter was professional and friendly.  He came out to give a quote on replacing the heat pump system in my manufactured home.  He was thorough and ensured I understood the quality of the suggested equipment and the warranties (excellent).
Haven't chosen the company yet as I like to get 3 different companies quotes before i decide.  😁

Hello Diana, thank you for giving us a shot at earning your business. We are excited to hear back from you. In the meantime, please don't hesitate to call with any questions or concerns. P.S., our products have industry leading warranties :) Thank you for the review, we will be sure to pass on the kudos to Peter, he is a rockstar.

The company and the technician had done an outstanding job. The technician had arrived ontime. It has shown that they are considering my daily schedule. The technician had kept the entire process in a professional manner. Throughout the process he kept me well informed and answered all my questions and concerns. The technician had made some recommendations regarding my A/C unit, which match my own research. It had indicated that they are not just treat the customer as a paycheck.

Hello YC, thank you for this awesome review. We are so proud of the amazing work our technicians do in the field. We help people everyday get through stressful situations concerning their home air. Thank you for choosing D&H!

Just the week prior to this review, I was ready to give them 5 stars. But now a week later, never in my life have I had such unprofessional customer service!!!! We had a service technician come out and look at our furnace because the heat wasn't working. He came out and told us it only needed to have the filter replaced...WRONG! Not sure why it wasn't figured out on first visit because there was an error code on the furnace that stated exactly what was wrong with the furnace. Anyway, we called back a couple days later after the heat still wasn't working.  They came back and said we needed a part replaced. So far, OK. The furnace is under warranty but they still charge for the labor. So, now we are looking at paying hundreds of dollars in service & labor for a part under warranty. Then, they came out and put the part on and we just happened to not be home (the technician was aware we would not be home). They installed the part anyway and called for payment. When we didn't answer right away, they sent a very unprofessional threatening voicemail which states word for word: "Hi my name is Tiffany and I'm with D&H Air Conditioning and Heating. We are reaching out because we have a technician at your premises who installed a gas valve and we have no way to collect any type of payment. We have tried calling several times and we have not received any type of information back so we are now giving it 15 minutes from the time of this call and the text message you will receive after this voicemail. If we do not hear from you we will be pulling this part and taking it with us so if you could call us back at your earliest convenience so we can go ahead and make this payment we absolutely appreciate it."

We were in an area where my phone was not picking up texts or calls so I could not get to the phone. There was no way I was going to get this message in time (15 minutes) to make any payment . So they pulled the part and left. Not sure why they thought I would not make the payment as soon as I got the message or what type of customer I was that I wouldn't pay them what was owed. I called and asked for a refund for their annual services contract that I had signed up for days before. Tiffany was so rude and arrogant that she made sure to tell me that we would be placed on a Do Not Service list. Why in the world would they think I would want to do business again with such an UNPROFESSIONAL business in the first place. I would give this place zero stars just for unprofessionalism.

Hello Julie, thank you for your feedback. Please contact our General Manager at 520-408-2665.

My daughter and her family recommended D and H to me after learning that the person that has been servicing our heating and cooling had passed away.  Kevin with D and H was AWESOME!!!  He was on time, courteous and informative.  Since the unit is on the roof, he even took photos and explained what he did and made some suggestions.  He even checked for carbon monoxide levels in the home while the furnace was running--first time in all our years of home ownership.  Kevin, I look forward to working with you again to service the A/C this Spring!

Hello Karen,  it is because of customers like you that we continue to improve as a business! Please come see us again soon and thank you for choosing D&H!

D&H Air Conditioning & Heating
Evans, Tucson, AZ

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