Custom Plumbing, Heating and Air Conditioning
Bluff, Manhattan, KS

Custom Plumbing, Heating and Air Conditioning Reviews

4.6 stars based on 14 reviews

Featured Comments:

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  Betsy Brown

  1.0

  I bought a home 11 months ago & called Chris Ross and hired for an estimate to replace A/C unit (if necessary) and my home was under warranty of the old home owners at the time he came out. He took my $100 cash for the estimate, said it needs replaced, and then left!! I called him back to get him to replace it and he said I won’t replace it and you are all the way in Junction City. The home owner company said whoever is replacing the unit needs to give the estimate. So other places were called but could not come out before the year warranty was up of the previous owners. Chris was rude and completely unprofessional… Do NOT call him!!

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  Response from the owner

  My name 8s Chris Ross , I am the owner and operator of Custom Plumbing . Iv been in business for 13 years. Custom Plumbing has carried a A+ rating with the Better Business Bureau since it's beginning in 2009 . We've had many positive reveiws however this is the very first time anyone has ever had anything negative to say about us. We did have dealings with this person about 9 months ago , however we called her warrenty co and removed ourselves from her project , we enjoy helping people but we cannot be verbally abused while doing so. The person who wrote this reveiw is a freind of an ex employee who has been terminated , this reveiw was submitted the very next day, 9 months after the actual service call she speaks of. This person has no credibility , please disregard this reveiw , we are always happy to work for good people.

• J

  Jay Glidez

  5.0

  The worst part of this experience was my home warranty. Chris was professional quick and good with my daughter. 10/10 would recommend

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  Response from the owner

  Thank you for your nice reveiw Jay . You have a betiful family , it was a pleasure to work for you .

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  Grant Urban

  5.0

  Chris was great to work with, and got my water heater AND furnace working and/or replaced within days when they went bad in the middle of winter. Always on time, easy to communicate with, great quality work on installs and repairs. I look forward to working with him in the future.

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  Response from the owner

  Grant , its been a pleasure working for you....thank you

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