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This page contains information related to Custom/Design Heating & Air Conditioning in Warrenton, Fredericksburg, VA which locates nearby. You can get to know contact information of the hvac repairing service like opening hours, addresses, phone numbers.

Custom/Design Heating & Air Conditioning in Warrenton, Fredericksburg, VA | HVAC Near Me

The CUSTOM DESIGN HTG & AC INC team provided excellent service and customer support.  The entire team from the sales representative to the technicians were very knowledgeable in their area of expertise and also very courteous.  Not only would I recommend this company, but I would also give them 5 stars.   Penny S.

I just had one of the nicest Service Technician do a repair on my home AC!! His name was Daniel Gilbert. With all that's going on in this world it was soo nice to deal with such a pleasant and curious young man!! I have to give a shout-out to Sam, the young lady that took my service call. She was very professional and was able to get someone to come, after a cancellation call in. I will definitely be using them again, WORD OF MOUTH..... "Custom Design" are the go to company!!

In new home, we had a problem with a basement pipe and when told it was the HVAC unit, we called Customer/Design Heating & Air Conditioning and they immediately sent a technician, who did a prompt and professional job in repairing the issue. Everyone we interacted with from Customer Design, from the customer service rep to the technician, was positive, helpful and timely. Highly recommend them!!!

I received 4 estimates. Chris' estimate was about the same price as the others, but included a better set of equipment, upgrades from what I had so that my system will finally be able to keep up. They installed a heat pump, a furnace and the air handlers. They also fixed some duct issues I had in the attic and installed some new ducts to better even out the distribution of the air. It has worked great since they installed it. I definitely recommend using them for any AC or heat needs you have.

Our air handler would quit at times, after calling Custom Design, Daniel was dispatched and arrived within an hour.  He was very professional and found the problem within minutes. He stayed to confirm he fixed it and checked all functions including the pressures at the heat pump. He also gave us advise on using our WiFi thermostat.
I used Custom Design because Scott came out years ago for a different issue and was very knowledgeable and honest.  The whole team there is great.
Greg Dopirak
Stafford, VA

Thank you very much for the 5 star review. We appreciate your business.

Needed HVAC system replacement of a nearly 20 yr old system.
Selected Custom Design based on both discussions with Chris and on their bid for the job.
Installation crew was timely, professional and did excellent work as far as I am competent to tell. The difference in the house is very noticable.
Good bunch of guys as well! I can highly recommend them.

Thanks for the awesome review !! We appreciate your business

This company is really easy to work with. They promptly came out to look at my heating problems and were able to return on the next business day to fix it. Everyone that I dealt with in the company, the original service technician, the installers, and Chris, were very kind, flexible, and pleasant to work with. It has been a long time since I've had such a great customer service experience with a company and the new heater seems to be doing great! I highly recommend them.

Thank you for all of the positive comments!
All of us here, at Custom/Design Heating & Air Conditioning, try to make sure our customers have the best experience.
It was great working with you, and we hope you will contact us again if we can be of any assistance in the future!

Custom Design Tech Daniel came out and fixed my A/C on a warm Saturday evening. He followed the changing symptoms of the problem to find a loose sensor connector wire at the control board, and we were soon cooling again..have been using Custom Design many years, and they have a great team of techs.  My maintenance agreement with them assures me of timely priority service.  Good job, Daniel!

I custom built my home in 2002 and used Custom/Design Heating and Air Conditioning  design an efficient and environmentally friendly three zone system. The installation was flawless and without a doubt they are the best subcontractor I have ever worked with. Fast forward to late 2019/20 two of my units went out (18-19 years of service). I had repeated and costly experiences with a home warranty company and finally had Chris's expert technicians diagnose the issues with the units (many of which were caused by the home warranty technicians) and had Chris Cambell of Custom Design immediately apply emergency measures to get the "heat" back on. They then installed two new units quickly and flawlessly. These guys are the best, trustworthy, knowledgeable and efficient. Have used them for three major installs on two homes and will continue to use them for all my HVAC needs.

Would like to send out a huge thank you to Chris and his team over at Custom/Design.  We just had a new system installed, and they were extremely professional from initial contact with Tammy, to diagnosis with Daniel, to follow up with Scott, to installation by the crew.  I've worked with Custom/Design on numerous occasions and their top notch service has always been the same.  They are a local company with outstanding service.  All of my heating and air conditioning needs and referrals will continue to go to Custom/Design.  Thank you again!  Steve Wood

Custom/Design Heating & Air Conditioning
Warrenton, Fredericksburg, VA

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Custom/Design Heating & Air Conditioning Reviews

4.9 stars based on 41 reviews

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