Custom Climates
1, Iowa City, IA

Custom Climates Reviews

5 stars based on 22 reviews

Featured Comments:

• J

  Jan Duschen

  5.0

  It was hot, our A/C had pooped out, and we were looking for immediate service. We weren’t the only house in town needing help, because nobody was returning our calls. Nobody, that is, until we tried Custom Climates. Ryan made a point to fit us in his already busy schedule and came out to our home that same day. With his associate Allen’s help, they attempted to get our AC back up and running, but regardless of their attempts, our unit wouldn’t function. They made the astute observation that our A/C was ancient, so from there, Ryan guided us as we considered a new unit with greater efficiency. We’ve already heard such great feedback, read highly rated reviews and further learned about Carrier as it is one of the top brands on the market. That, paired with Custom Climates superb customer service, our minds were put at ease as we moved forward with installing both a new AC and matching furnace. While our new system was on order, Custom Climates lent us a window unit, which provided a degree of relief from the scorching temperatures. They were prompt in responding to every email and never left us hanging when we had inevitable questions. When the time came to install, they were friendly and professional, knowledgeable, and honestly went above and beyond our expectations to guarantee our satisfaction. HIGHLY Recommended!

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  Response from the owner

  Thank you for taking the time to leave a review for us! We appreciate your business!

• T

  Tierney Wombacher

  5.0

  We've had the chance to work with Ryan and his team twice this past year (2 different homes!). When our carbon monoxide detector went off this winter and our furnace needed to be completely replaced, they went out of their way to squeeze us into their busy schedule so we could get back into our home as quickly as possible. Not only did they treat us with kindness and answer ALL the questions I had about what they were doing, the quote they provided was so much more reasonable than we were expecting and it was accurate! The bill matched the estimate they gave! We will absolutely use Custom Climates in the future and would recommend them to everyone!

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  Response from the owner

  Thank you for taking the time to leave a review for us! We appreciate your continued support and look forward to working with you in the future!

• H

  Hailey Steuber

  5.0

  These guys are the best! We purchased an old home with a boiler and radiator system that had been off for awhile. We were a little nervous about starting it back up but Ryan had it cleaned up and ready to go in no time. Thanks again!

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  Response from the owner

  Thank you so much for taking the time to leave a review! We appreciate the review and the continued business!

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