HVAC

Crystal Heating & Cooling
Busenbark, Farmington, MO

4.8

(124)Check map

Phone:
+1 573-431-5200

Website:
https://farmington.crystalheatingandcooling.com/?utm_source=GMB&utm_medium=Farmington&utm_campaign=Website

Address:
141 Busenbark Dr, Farmington, MO 63640

Hours:
SaturdayClosed
CLOSED

Reviews
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Services

Crystal Heating & Cooling Reviews

4.8 stars based on 124 reviews

Featured Comments:

J
John Peoples
4.0

Service person was courteous and on time they do charge 92 dollars just to show up then charge labor for diagnostic so your looking at 177 dollars just for a service call at 1/2hour Labor plus service fee to show up a little steep if you ask me I understand that inflation is through the roof and i did get the service i asked for and the job was done correctly thanks for explaining this to me i liked that they followed up this with me they will have my business in the future
Response from the owner
We are sorry you’re upset with the cost of your service. We do try to explain the charges to every caller when service is scheduled. The cost of running the trucks, overall labor and insurance these days is considered when developing service rates. We strive very hard to keep these prices as low as possible for our customers and still give the best service out there. Our techs are union and that allows us to make sure you’re getting the expertise and experience that provides you with peace of mind knowing your repair or installation is done with the highest quality workmanship, tools and materials. If you would like to discuss this any further, we’d like to talk to you. Please call and ask for the service manager and he would be happy to help you out. Have a great day.
K
Kathy Owens
5.0

Will Lewis came out to service our twice yearly check up and absolutely loved him. He was thorough, professional, really sweet, knowledgeable, informative and a pleasure to see he represents a really good reliable company. He came the same morning I called so on their trucks it says "rapid response" and they aren't kidding. Thank you and thank you for hiring people like Will. Kathy Owens
Response from the owner
That is wonderful news. We're very happy to hear your service by Will went well. We will make sure to pass along your kind words. Thank you for your business and 5-star review, we sincerely appreciate you and your business. Let us know if we can be of further service to you Kathy.
L
Lesley Hughes
5.0

On the first extremely hot day of 2021, our AC stopped working. Crystal Heating and Cooling was incredibly responsive. The service technician, Trent, could not have been more experienced, professional, efficient and friendly. The AC is now up and running COLD air. We will be returning customers for all of our HVAC needs, including their maintenance services. My husband and I definitely recommend this company.
Response from the owner
We're the Fleet that Can't Be Beat! Thanks for sharing your experience with us, Lesley. We also appreciate your 5-star review. If you haven't already, check out our VIP care club program (https://crystalcareclub.com) , you'll save on annual maintenance and service. Have a great summer!