CPR Air Conditioning
Kee, Makawao, HI

CPR Air Conditioning Reviews

4.3 stars based on 6 reviews

Featured Comments:

• Z

  Zuma Development

  5.0

  We have only had great experiences with CPR for both new construction and existing systems. The whole team is very professional, show up and do great work. They're our go-to HVAC contractor.

• K

  Koko FitClub Parker Main

  1.0

  Customer service=zero I called one time to make an appointment to have a service man come out. I gave the lady all of my info. I didn't hear back so I called back about 5 hours later to make sure all was ok and the lady said they will get back to me to schedule. I gave it 5 days from not hearing back so I called and left a message asking about an appointment, clearly saying I understand if they can't do the job but please let me know so I can look for another company or hopefully they have a referral. Almost 36 hours later...no response. I guess if you don't have a new install you're someone else's problem. No aloha here from this outfit.

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  Response from the owner

  I'm very sorry to have disappointed you, we were not taking on new clients at that time. New install OR service repairs. It's our company goal to achieve 100% customer satisfaction for our customers, we do notify new customers when the work load is high that we will not be taking them on. I've spoken to my office, if this wasn't relayed to you we sincerely apologize! We don't recommend other companies in case you have a bad experience and reflects back on us. I know we weren't the only company that was having high call volume, it was a very hot summer with a big demand. We strive to give the best work for the best rate. We are the only Company on the island that helps locals with the expense of Air conditioning. We offer a discount to residential homes with a Hawaiian ID. If we can make it up to you the next time you have an AC issue, I'll come out personally and give you a free assessment of your system.

• M

  Marco Topete

  5.0

  Great attention to commercial clients and new work.