COST LESS Heating & Air Conditioning, and Appliance Repair √
Park, Bakersfield, CA

COST LESS Heating & Air Conditioning, and Appliance Repair √ Reviews

3 stars based on 23 reviews

Featured Comments:

• r

  renee shafik

  5.0

  Tremendous service, honest and unbeatable prices! I called Cost Less Heating & Air Conditioning when my central air conditioning unit was not performing up to par. They took time out of a very busy Monday (A/C always goes out on the weekend, right!) to make a service call at my house. Their technician quickly diagnosed the issue my unit was having and fixed the problem in no time. Before the service call, they were very patiently listening to my questions over the telephone and shared what they thought might be the problem. Sure enough - they were right. They also shared ideas on how I could avoid future service calls by performing simple maintenance tasks I can do myself. Cost Less Heating and Air Conditioning is the best of the best. Don't hesitate to give them a call for your service needs.

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  Response from the owner

  thanks

• E

  Emy Scott

  5.0

  I'm so amassed with this company's integrity, I had a problem with my AC didn't work, I remember that my heater was fixed last November by one of the biggest heating and air conditioning company the one you see their Vans driving everywhere in town, I actually called them, they came out and they told me that my control board was bad and it will cost me $950.00 to have it replaced, I authorize the estimate and they replaced it for me. When my AC didn't work this summer, I refused to call them up again, but the worst still coming, my AC was working perfectly last summer and had no problem with it and when I turned on this year the AC didn't work, I called cost less heating and air conditioning company which I was referred to by my neighbor after they fix their AC I glade they did, so, I decided to give them a try, I called the office and made an appointment to come and check my AC, their technician came to my house two young men, they were very knowledgeable, they went on top of the roof to check my AC, in less than twenty minutes my AC start working again, they fixed it so quick, so I went to get my check book and waiting for the bad news, they came down and one of them start writing the invoice and handed to me it was $85.00 I didn't believe my self it was $85.00, I asked him did you forget some numbers, they start laughing and said no it's $85.00 then one of them and I think he is the technician and the other one is his assistance, he start explaining what was wrong with my AC and why it didn't work, you won't believe it, all what he has to do was to connect one wire belong to the AC operation was disconnected from the thermostat connection on my heater blower housing as he told me, and my AC start working and cooling fine like last year, I was speechless, I couldn't say a word, I was in shock I didn't know what to say, I start telling them about the other company who came out and fixed heater last November, then he told me that he went on a few calls has similar problem. I thanked both of them and I offered them cold drink and generous tip. Now I now the other company who came out and fixed my heater they are the one who disconnected my AC wire because they were the only one went on top of my roof, they did it purposely so I call them again, now I wonder is it really my board was bad or what, my advice to everyone who call for service on their heating or air conditioning unit please check the operation of both units before they leave and for cost less heating and air conditioning company they have hundred stars from me for their honest job and professional technicians. Definitely they are my only heating and air conditioning company will ever come to my house and I was also surprise to know they also work on the other home appliance as well, I will recommend you guys to all my friends ad family

• J

  Jovana Calvillo

  1.0

  I have recently had problems with my air conditioner right when it's hitting a hundred degrees we called the company cost less repair. I am urging everyone not to call for their services they are rude unprofessional untrustworthy. I recently called to have my air conditioner and looked at and repaired I was told that this motor was not to be found here in town in Bakersfield California later on during the week for a second opinion I was told that that motor is found here in town in Bakersfield. I confronted Cost Les heating and air conditioning and I was harassed I was cursed at and I was hung up on and after I had mentioned that that part was found here in town nothing else could be sad. They refused to give us back our deposit which only required maybe a 10% of the total cost of the repair however half of the price was given now they refuse to give that money back. It is against the law for the company to ask for more than 10% of their services. It states here deposits on a special part are nonrefundable however this was not a special part nor was it never specified to be a special part it's a regular part that they said themselves they could not find here in town. From this experience I advise anyone with any air conditioner problems never call Cost Less appliances. They do not respect their customers again they are rude disrespectful vulgar. I will be calling the Better Business Bureau and also the construction state license and explaining the situation because this shall not stay this way the deposit should be returned inition had never been asked for more than 10%. They lied and said that it would be here from 1 to 2 days because it was coming from Texas and when I call to get a tracking number Laura the woman on the other line who was vulgar and kept hanging up on me said she did not have that information she did not know the name of the supplier and she didn't have any tracking number or when that part would ever come in that was the most disturbing news that I have had heard especially having a 5 month old baby not being able to go to sleep because he is too hot this is something that should have been fixed over a week ago and we are still waiting to hear. Cost less appliances is not the place to do business please spread the word and do not go do not even call. Thank you0

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  Response from the owner

  when the technician arrived at her house, her AC had bad variable speed blower motor, we checked our suppliers in town they didn't have and it was factory order according to them, we have told her the situation and if she wants us to order it for her,she said ok, and she did give us a deposit, after a few days she called asking about the tracking number, we text it to her cell phone, after she tracked the package she told us that another company had it in stuck and they fixed it for her already, we explained that we only check our suppliers stuck, not any AC repair company, she start harassing us even though, we offered her to buy this motor and deduct her deposit from the price, she refused.

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