Cooney Air Conditioning & Heating
Lodi, Syracuse, NY

Cooney Air Conditioning & Heating Reviews

4.2 stars based on 45 reviews

Featured Comments:

• R

  Ray Fougnier

  1.0

  They charged an elderly couple $700 in April 2021 to repair a motor that could not have cost more than $100. That motor failed in January 2022 after just getting out of the hospital, they had no heat. Cooney wanted $300 to look at it and that conclusion would have been the same as the last time, another $700. If they had suggested to replace the 30 year old furnace instead, it would have happened back in April, but they chose to take the quick money instead. The system is being replaced this week with high efficiency equipment. Cooney lost a long term customer. In response to Cooney's request to contact them, they can check with the owner, Scott to check his messages left prior to my review. I gave them a chance to work through this, but they never returned my calls. My name is not in their records, but in my detailed message they will see who I am representing; a long term customer and what the issue was. If Scott would like to call me, he is more than welcome and he has my number.

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  Response from the owner

  Mr Fougnier, please contact customer service to discuss this matter, we have no record of you in our system, thank you

• D

  David Plath

  5.0

  I decided I wanted a ductless-split system installed in my home. I called Cooney Air Conditioning & Heating for an estimate. Ron Stevens (Systems Specialist) met with me at my house to discuss the matter. Ron was great… straight-forward, personable, and professional. I decided to go ahead with the installation based on my conversation with Ron. The install team, led by Brian, were also personable and professional. Everything was installed cleanly and I am very much enjoying the ductless-split system over the window AC units that I’ve used in the past. The ductless-split system cools down my house within minutes and is very quiet. I love it. Thank you Cooney!

• J

  Jason Zeleny

  5.0

  Had a great experience with the tech who came to our home to install a whole-home humidifier and do an a/c inspection. He was courteous, did the job professionally, and explained everything to me as he worked. He also shared additional information regarding our heating/cooling system and duct work to help save money. I appreciate professionals sharing their knowledge and doing a professional job at the same time while remaining trustworthy. Keep it up!

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