Controlled Climates
Helm, Fresno, CA

Controlled Climates Reviews

4.9 stars based on 13 reviews

Featured Comments:

• E

  Erica Centeno

  4.0

  I’ve had Dallas the last couple times I’ve used their services, and he is amazing. Very professional and straight forward on what’s going on with our equipment. He does a great job being respectful with me and my home too. Only gave 4 stars because my scheduling experience was subpar. My appointment was rescheduled twice for different time frames than what I chose and I had to call back since it didn’t work for me. The lady who does the scheduling was very rude and unprofessional.

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  Response from the owner

  Hi Erica. We appreciate you taking the time to leave a review. We also appreciate your feedback. Our online booking feature definitely is not perfect. We do apologize that the day and time you chose was not available. We are working on implementing another software that should make this much more accurate. As for our office staff it’s our goal to be cheerful on every phone call. We certainly take it very seriously that we didn’t exceed your expectations. We will work on training in that area so that your next phone call with us is beyond exceptional.

• E

  Ed

  5.0

  Really courteous service. Made sure to explain all details of the maintenance and all concerns and their priority. A+ service highly recommend.

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  Response from the owner

  Hi Ed, Thank you so much for your kind words. We appreciate your business.

• M

  Michaleen Flynn

  5.0

  The service technician was courteous and friendly. He was professional and knowledgeable, providing recommendations in maintaining our system.

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