Comstock Air Conditioning
3rd, Yuma, AZ

Comstock Air Conditioning Reviews

4.2 stars based on 44 reviews

Featured Comments:

• N

  N. Holmes

  5.0

  We have been using Comstock Air for over 20 years with excellent service. When our nine-year old Trane Heat Pump stopped working on Thursday, August 27th, I called at 3:00 PM in the afternoon and AJ came out to see what was wrong. AJ has been maintaining our heat pump on a regular maintenance agreement for many years. After running some tests on the unit, it was determined that the compressor failed. Since we still had a warranty on parts he said that he will call to find a replacement. The next day he called to say that he could not find one and we discussed our options and decided to upgrade to a Bosch 5 Ton-Seer 19 package unit. With a heat wave and temperatures over 110 degrees, the crew came out with the new unit at 2:30 PM. They had to retro fit the Bosch unit on our garage roof and within three hours we had air conditioning again. This was less than a 24 hour turnaround by Comstock Air. We are very impressed how quickly Comstock could get a unit and install it during this heat wave so that we could get air conditioning back into our home. Our dog “Krystal,” is also happy to be cool again! On Saturday, AJ called to see how the unit was performing and we said excellent, much quieter, and better performance than the Trane unit that we had. This shows how our service technician AJ cares about his customers, and he is very pleasant to work with. This is an excellent company with excellent staff; we would highly recommend them. Nancy H.

• R

  Robert Backiel

  1.0

  If I could, I would give them 0 stars. Waiting for a call back for days, then waiting for a quote for weeks after measurements just to find out they charge 60% above market price. Not worth your time or money. Edit: After I posted this review the Comstock Air conditioning called me several times(within 1 hour of posting). Magically they found time to respond (their excuse was that it was a busy season). I ended up using different company that did the installation within 24h of a first phone call for 60% of the price Comstock Air Conditioning was trying to charge me. These guys are CANCER. Stay away.

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  Response from the owner

  Robert we are sorry to hear of the frustrations you have experienced. Due to high demand and weather our timelines for quotes does take a tad longer. Our pricing is comparable to other dealers in our area. HVAC equipment is in high demand with low supply and rates have increased around our area. Again we are sorry to hear that you feel frustrated and wish you the best.

• M

  Miguel Contreras

  1.0

  I cannot recommend this business at all...They cannot tell you when a new A/C compressor will be arriving..not even an estimated date...I asked the receptionist to give me an estimated arrival time such as one week, one month, etc., she just refused to say when.....Time to look for a better business.....

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