Competitive Heating & Air Conditioning Inc.
NJ-38, Hainesport, NJ
- Phone:
- +1 609-261-8556
- Website:
- https://www.competitivehvac.com/
- Address:
- 1456 NJ-38, Hainesport, NJ 08036
- Hours:
- ThursdayOpen 24 hours
- OPEN NOW
- Reviews
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Competitive Heating & Air Conditioning Inc. Reviews
4.4 stars based on 32 reviews
Featured Comments:
j
jeremy benson
5.0
Had my boiler go out. I had a quote from a national company to fix for 1500 dollars or replace for 16,500. Called Competitive and 150 dollars and under two hours later I was up and running. When I do replace the boiler, I know who I’m calling.
Response from the owner
We are happy to hear that you are up and running again. We welcome you to the Competitive family.
R
Rushi Athavale
1.0
Edit as response to owner: As we also previously called to clear up any misunderstandings and said: we never refused the technician from doing anything. The technician said something must have happened to the circuit breaker and we said we looked at it already, which doesn't mean we're telling him he can't look at it. The technician didn't even ask again if he could look and just left in the middle of the job (LEAVING THE OUTSIDE ELETRIC PANEL OPEN AND THROWING THE MONEY AND SCREWS ON THE GROUND). Instead of talking about how many years he has worked, your technician should learn to be more professional and properly listen/talk to people. NOBODY SHOULD USE THIS SERVICE!
Response from the owner
As per our conversation, we would have liked to completed the service of your air conditioning system, but you as the homeowner need to let the technician do their job and that is why we refunded your money and recommended you chose another company. We wish you well.
P
Premium Auto Outlet
1.0
With the reviews and recent recommendation I'm very disappointed in how my experience turned out. Yesterday mid day we had an issue with our ac unit. A good friend of ours referred them when I told them my situation so I called. Being they were a slight distance I asked if they serviced my area and wirh confidence they said "absolutely" the first woman took my information and said someone would call me immediately. Not soon after Mike gave me a call asked a few questions he said no problem i know whats going on I should be in and out but being the situation I won't be able to touch it until tomorrow morning. Completely understandable and we accepted the small wait and had no problem paying the extra $$ because of it being weekend hours. Just in time as today was in record highs. So I call Mike in morning as I would no answer. Left a voicemail and text just letting him know we were ready. 4 hours past its now noon still no answer. I call the service number they said we will contact him asap. 3 minutes later Mike calls me letting me know he's getting ready to head over just needs the address I said not a problem I'll text it to you now. Send address, he replied almost an hour later telling me he can't come because they don't service my area. Kind of confusing as my first phone call was told no problem and was told notes would be left of our conversation and details. I texted him back asking him to please double check because we were told it was more than okay 20 minutes later no reply Call back the service number and an older woman said she knows nothing of the situation and all she does is answer calls and takes notes and she's not able to assist in any other way. Needless to say this happened around noon it is now 10pm at night and never heard from them again. Not sure how my business got pushed aside but wasn't expecting this kind of service from what seemed like a positive business
Response from the owner
Dan please let me begin by apologizing for your experience this weekend. Our calls on the weekend come in to an answering service, and they made a mistake on the area coverage in which you live. As far as the rest of your experience we appreciate you bringing it to our attention, we will be sure that things will be handled differently, we only ever want to offer the best service available.
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