Commercial Air
Ballard, Paris, TX

Commercial Air Reviews

5 stars based on 50 reviews

Featured Comments:

• R

  Randy Crisp

  5.0

  Having lived in Paris for 5-1/2 years now, I have had to have companies come to our house and do things. I can only say that I have not had much luck, even after asking for references. Maybe it's just my bad luck, but, I know it's not. I would go as far to say that I had actual really bad luck on service workers. On a Friday (it's always a Friday when things break!) our ac/heater went out and I was once again on the look for a GOOD company that you could trust, my last one was a pretty bad experience, so I didn't want to chance that. I checked around and read reviews and saw that Commercial Air had some really good reviews, so I took a chance, and I am glad that I did too. I left a message for Travis and his wife Misty contacted me later that day to let me know when they would call. Travis did call me exactly when he said he would and I told him the particulars, and since I was not in a hurry I said when I would like him to come, which was a few days later, my choice. We made an appointment for Tuesday at 8:30am and he was there on time. He came in and went right to work, listening to what I had to say about the problem, and within 10 minutes, or less, he had found the problem and explained in detail, and showed me what had happened. He told me that the part was under warranty and I wouldn't be charged for that, only the labor and call, which is normal. Also, he explained a few things that would be beneficial for me in the future, like saving money. He didn't have the part in his truck, and said that he would have to go and get it, but, he was back in about 15 minutes or so, and I can sure understand that a company can't always have the part you may need on the truck. The part was installed in just a few minutes, and he turned it on and told me a few more helpful tips while we waited to see if the heat was working, and, it was. So, my fears of getting a company that say they will be there, and never show, or getting a possibly incompetent person was laid to rest, Travis did what he said, and, at a really fair price, I figured that he wouldn't try to overcharge due to the other reviews. We were happy with the work and the price, and, now, best of all, we have a dependable person that knows what he is doing on heating and air-conditioning. Here in Paris, I always have a really bad time finding a decent person that does decent work. If you need any work done on your ac/heating, really and truly, this is the company that you should call, quick, inexpensive, knowledgeable, and friendly too, he's a very nice guy! You won't regret your decision, chalk one up for one of the good guys.

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  Response from the owner

  Reviews like this make our work even more worthwhile. Thank you for your kind words and recommendation. We look forward to working with you again in the future.

• G

  GARY HATFIELD

  5.0

  This was our first time to use them. They showed up fairly quick to address our problem (given the fact that everybody is very busy now). They handled all our warranty work issues (even though we didn't buy the unit from them). That's professionalism at it's best. The work was done efficiently and without any mess left behind. Their pricing structure is suitable for people on a modest budget. Don't waste your time calling the rest, just call them and sit back and relax. They will do the rest.

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  Response from the owner

  Gary thank you for your patience during this busy time! Glad we were able to get to you all as quickly as possible and get your system up and running!!

• J

  Jessie Glidden

  5.0

  Travis was amazing in getting our air conditioner up and running! He was polite, respectful and very fairly priced. He even gave me some preventative maintenance that I can do to keep our unit running longer. I would highly recommend him to anyone looking for any heating/ac repairs and he will be my first call in the future!

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  Response from the owner

  Glad Travis was able to help and provide some preventative maintenance tips !! Thanks for the recommendation and we look forward to working with you again as needed !!

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