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Larson Heating & Air

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Bob Hudson Heating Cooling Refrigeration & Appliance

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This page contains information about Comfort Heating & Cooling in Woodbine, St Joseph, MO which locates in your area. You can discover contact information of the hvac repairing service like opening hours, addresses, phone numbers.

Comfort Heating & Cooling in Woodbine, St Joseph, MO | HVAC Near Me

Called and talked to someone immediately.  They came out very quickly to look at the air conditioner, explained what need to be done, and ordered the parts.  Very friendly and informational!  They even came to fix the unit while we were gone on vacation.  It was fixed and running great when we returned.  I will definitely call them again if I need anything!  Great Service and great people, Tyler really helped us out!  I definitely recommend them!

We had some issues with our central air unit so we called and set up an appointment. They were here as promised and fixed only what needed to be fixed. Very professional and did the work quickly and accurately. I would recommend this company because they are honest and fair. Thanks Comfort heating and cooling.

We were extremely pleased with the service!  We had been told that we needed new A/C units, but we wanted a 2nd opinion.  Greg checked them out and was able to fix them, so we don't need to replace them.  I highly recommend him if you're looking for an honest company and great service!

Thank you for the trust you placed in Comfort Heating & Cooling to give you an honest 2nd opinion.  We are happy Greg got them going for you!

This is a 5 Star Business!!  Very trustworthy and good people!  They put in a new furnace and air conditioner at my moms place and they did an excellent job!! I highly recommend them!  Thank you so much for taking great care of my mom!!

You and your mom are a joy to work with.  Thank you for allowing us to serve you!

very prompt and helpful! Nice to work with andnot too exspensive.

Buyer beware, fraudulent business practices. I purchased 3 heating and air conditioning units for a 3 plex in September of 2017 for $12,516. Spring of 2018 when the air conditioner units were first turned on, one unit didn't work at all, and all three tenants constantly complained the units sounded like freight trains, making banging noises. I constantly notified this business, they would take weeks (after multiple calls) to respond to service calls. They also have caller i.d. Multiple times I would call, get voicemail (which they don't return), then we would call back immediately after blocking our number, and they would pick right up. Each service call the technician would allege nothing was the matter. This went on until April 2020 when yet again, one of the units wouldn't turn on. I had another contractor undertake a service call. Turns out due to all of the shaking and rattling the unit is now leaking, and will need substantial repairs. I wrote Greg Kerns directly. He sent me a letter back advising me Lennox provides a one year warranty, and although I have made several warranty claims during that warranty period, they wouldn't repair. The kicker in all of this was when Greg wrote back and said "To be upfront and clear, there will be a diagnostic/trip fee as well as other labor, materials, and refrigerant as necessary to look for, locate and/or repair any found leak." Well Greg, a new unit shouldn't have this type of problem, the claim was made during the warranty time period, and you have been ANYTHING other than "upfront".
@lennoxAir

Michele, we apologize for the lack of service you feel you have received from our company.  We have responded to all your noise concerns even when neither you nor your representative met us at the scheduled appointment times and your tenants were oblivious to any issues or that we were coming to look at the equipment.  As stated in our written response to your letter dated April 29, 2020, Comfort Heating & Cooling, NOT Lennox, provides a one-year labor warranty on all newly installed equipment.  To-date, you have received 2-1/2 years of unbilled labor and service calls when most of these calls were unsubstantiated.  As an attorney, I am sure you understand how valuable time is and how much of a service we have provided you by not billing you after the first year of installation.  The issue you had on April 27 or 28, 2020 has not been proven to have been a result of vibration.  Nor is there any evidence after 2-1/2 years of run time on your heat pumps that this is an installation issue.  If there is an issue with the equipment, I am confident Lennox would be more than happy to address this issue with you under any remaining manufacturer warranty.  Had you given us the opportunity to serve you on April 27th or 28th, this issue would most likely been resolved without the need for written correspondence or a defamatory review.  We find it very disheartening that you chose to go to Google to give us a bad review 2 days after you received our written response instead of contacting us directly to work out an amicable solution when we offered to verify the diagnosis you were given and would have been more than willing to have worked a solution to the issue.

Had the WORST experience with a snotty and disrespectful service employee who tried to mansplain me and treated me like I was an inconvenience. The owner did call and apologized profusely but lost a standing customer because when your air isn't working, you move along to the next company. Owner is FABULOUS but this employee needed firing.

Lara - We do thank you for your business in the past, and again apologize for this unfortunate event.  Please know, we have used this as an opportunity to provide further training to our sales and services technicians.  We do believe, if you choose to use Comfort Heating & Cooling in the future, that your experience will be much better.  Please call our office if you have any additional concerns to share.

I work with Comfort Heating & Cooling as a vendor of HVAC products. I always refer my own friends to Comfort knowing that Greg, Shelley, and the team are always going the extra mile for their customers!

Thank you, Kyle.  We appreciate the relationship we have with you!

Went in with inquiries about old AND new furnaces.  Very helpful and explanations were what I needed.  Made time to come to my home the next day.

Ernie, we are so glad we could meet your expectations.  Thank you for allowing us to serve you!

These folks are responsive, technically excellent, and at a fair price. So glad the house I bought was on contract with them! Call 'em!

Comfort Heating & Cooling
Woodbine, St Joseph, MO

Comfort Heating & Cooling Reviews

4.4 stars based on 21 reviews

Map & DirectionsDirections

Nearby HVAC Companies in St Joseph

Comfort Heating & CoolingWoodbine, St Joseph, MO

Comfort Heating & Cooling Reviews

4.4 stars based on 21 reviews

Map & DirectionsDirections

Nearby HVAC Companies in St Joseph

Comfort Heating & Cooling
Woodbine, St Joseph, MO