Comfort First Heating & Cooling
Alward, Dewitt, MI

Comfort First Heating & Cooling Reviews

4.6 stars based on 111 reviews

Featured Comments:

• S

  Samantha Hodges

  2.0

  A tech left our home at 6:30pm in January without us having any heat after installing a water heater. We didn’t figure out why our furnace wasn’t working until after 8:00. He had turned the gas off to our home and then left without telling us or making sure our pilot was back on. We also didn’t have hot water for another 2 days until another tech came out because the first tech never turned on one of our pumps. This was a $3,000 job and we were left with our house smelling like cigarettes and no heat in the middle of winter (not from Jeff who was great, it was the first tech). We went without hot water for over 3 weeks to do business with this company because of their ratings but we didn’t have a good experience at all.

• M

  Michael Murphy

  5.0

  Technician Josh was here twice for a gas fireplace that was not working. He was on time, very courteous and professional on both trips. On the first trip he re-lit the pilot light and checked all electrical connections. The switch that turns on the fireplace had been malfunctioning and the fire would sometimes just go out on it's own. Everything seemed to be fine when he left. 3 days later the thing quit on it's own again and the pilot went out again too. I called and they rescheduled Josh to return at no cost. This time he pretty much disassembled the whole fireplace. Tested the thermocouple and found that it was sending a weak electrical signal. He had to be a contortionist to replace it in a poorly designed system, but he persisted and got it done. It's been 2 weeks and we've had it on and off 5-6 times since then and all is just like new. We were very pleased with Josh's work and Comfort's responsiveness! Would definitely use them again!!

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  Daniel Medrano

  5.0

  Called for a non-working furnace, they assigned a tech to come out within a few hours. Professional, knowledgeable tech identified the problem quickly. Could not be more happy with the service...so I signed up for their yearly maintenance program. It was not solicited. Great first impression with this company.

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