Comfort First Heating and Cooling
Irie, Powells Point, NC

Comfort First Heating and Cooling Reviews

4.6 stars based on 11 reviews

Featured Comments:

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  Terry Jones

  1.0

  Service reps came out 2X for my heat system. Concluded that a new pump was needed but there is no replacement pump available. Had One Hour service rep come - new pump not needed. Replaced 4 valves - system working great. Comfort First should not have charged for misdiagnosis and no repair. Recc: call One Hour first.

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  Response from the owner

  We can't express enough how badly we feel your experience. It is not indicative of how our company operates or what we expect for our customers and we will use it as a training tool to prevent such a thing from happening with our future customers.

• S

  Scott Vaughan

  4.0

  Edit: the bad review has been deleted. It did take a little more effort than I wanted to get the repairs done but in the end they came through and my system is working as it should again. Shout out to Jimmy for helping me get this resolved.

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  Response from the owner

  Mr. Vaughan, we appreciate you working with our management team and giving us the opportunity to correct our mistake. Thank you for your patience.

• W

  Wade Schmidt

  5.0

  Excellent Service! We always request Comfort First and Justin is a great service Technician

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  Response from the owner

  Thank you choosing Comfort First! We appreciate the 5-star rating and will pass your kind words along to Justin.

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