Comfort By Design
3rd, Hastings, MN

Comfort By Design Reviews

4.5 stars based on 41 reviews

Featured Comments:

• D

  Daniel Biehl

  5.0

  Had an issue with our fireplace not turning on. Was able to get an appointment quickly and tech soon came out to determine the cause of the issue. Luckily it was a simple fix. Very professional and great to work with, will use again if something comes up.

  ---

  Response from the owner

  We appreciate you taking the time to leave a review. It's great to hear we were able to troubleshoot and fix your fireplace! Thank you for your business!

• N

  Nate Barber

  5.0

  I highly recommend Comfort By Design. They are great! We have an enclosed porch we wanted to enjoy through the winter. (It gets very cold in there) We decided to go with Comfort By Design because we'd heard about their fireplace services and their technicians were great at installation. Aaron came out to our house and gave us a great estimate on a small stove. The selection of stoves was great, as well as the prices. We decided to go with a smaller unit because the porch is on the smaller side and the units seemed like they could heat the space well. Even the smaller units. The stove was delivered two weeks later and the service guys who installed it did a great job. They were courteous, knowledgeable and fast about their work. We love this new stove so much, and we're so excited to make full use of our porch even in the middle of a Minnesota winter! My wife has since decided to work out there instead of at the kitchen table. (We're both working from home these days). I highly recommend Comfort By Design, soup to nuts, they're a great crew to work with.

  ---

  Response from the owner

  Thank you for your review, Nate! So glad you (and your wife) will be able to use more of your porch this winter! Thank you for the great review and pictures!

• N

  Nate Lyon

  1.0

  A part went out on a Geo System. I was told part would have been ordered last Wednesday. Called to verify part was ordered today (Monday) and was told they are still resourcing and finding pricing. We are without our main source of heat. Going on 5 days now with no part ordered.

  ---

  Response from the owner

  Your feedback is important to us, thank you for sharing your recent experience. We apologize that you were not satisfied with our response time, unfortunately the timing coincided with a holiday weekend. We have shared this review with our team to improve on our communication to customers in future situations like this.

More reviews (2)