Comfort Aire Heating And Cooling Inc.
Village, Lancaster, PA

Comfort Aire Heating And Cooling Inc. Reviews

4.1 stars based on 18 reviews

Featured Comments:

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  Dennis Donnelly

  5.0

  Prior to hiring Comfort Aire to install my heat pump/air conditioning system, I got three estimates for the job. This is standard practice for me. I was surprised that their estimate came in the lowest. I thought that the company I've dealt with for 16 years would be lower. I had a good conversation with the owner, Matt, during the estimate process, and felt confident that the job would be done correctly. His installers arrived on time, and completed the heat pump/air conditioner installation in about 6 hours. They were friendly, professional, and took care to wear boot covers when they entered my home. They also wore masks when inside, and I was thankful, because my wife has asthma. The system has been working well for about 6 weeks, so I'm happy with the installation. The installers did a nice job with my unit, everything is as it should be. I have no complaints, whatsoever, and I'd recommend this company to anyone.

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  Deb Stratton

  5.0

  Matt and Tracy went above and beyond - exceeding all expectations. We woke up last Friday morning, when it was 20 degrees or less, to find we had no heat. Long story short, we needed a new furnace that, due to the weekend, was not available to be installed until Monday morning. When I explained that we did not have an alternative heat source and were watching our grandchildren over the weekend, Tracy spoke to Matt and said they would reimburse us if we purchased space heaters. Problem was, I was not getting home from New Jersey until 10 PM and my husband was in meetings until after 5:00. Tracy offered to get the heaters for us and deliver them to our home - which she did. We have never been disappointed with the service that Matt and Tracy have provided over the 18 years that we have worked with them. Plus, Ryan and his assistant were extremely courteous, friendly and diligent as they removed our old furnace and installed a new one. Could not have asked for a better experience. The space heaters kept our home very warm and prevented the possibility of pipes bursting on some of the coldest days this year. Many thanks to Matt, Tracy & their team!!!

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  Hope Graby

  5.0

  Thanks to Comfort Aire team for your quick service when our furnace died in the middle of the COVID-19 shutdown. From Keith who gave us guidance on the phone on Sunday to Tony who arrived early Monday to diagnose the issue, to Nate, and Ryan who worked all day Tuesday to install our new system - we couldn't be happier with the quality of service, response, and price.

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