Columbia NW Heating & Air Conditioning
1st, Scappoose, OR

Columbia NW Heating & Air Conditioning Reviews

4.9 stars based on 565 reviews

Featured Comments:

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  Ernie Tong

  5.0

  Josh was professional and easy to work with. He was very conscientious about the detailed work. He explained to me clearly what he was doing. I was extremely satisfied with the service I received from Columbia Northwest heating and air conditioning including the initial inspector, Drew, and the project estimator, Martin. It felt so good to wake up warm and not have to deal with the tension of being too cold in one's home. I would definitely hire Columbia Northwest heating and air conditioning again and recommend them to anyone who needs similar services.

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  Response from the owner

  We're glad your service appointment with Josh went well and we appreciate you taking the time to leave your feedback! Thank you for choosing Columbia NW for your heating and air conditioning at home.

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  Susan Proctor

  5.0

  Joel has been to my home numerous times, mostly performing routine preventative maintenance to my heating, A/C, gas fireplace and hot water tank. It's always a pleasure to see him and I know that he will do a great job. He arrives timely, has his mask on and is unfailingly polite. He thoroughly answers my questions, explains in detail what he is doing, and leaves all work sites spotless. One very cold night he had to come after hours because my heating system was not functioning due to a gas line problem. He quickly diagnosed the issue and got things going again. I was very grateful for his prompt good service! He happened to run into me at a local store a few days later and came over to inquire if my system was continuing to function properly. It was so nice of him to do that and I very much appreciated his concern. He's a great representative for Columbia NW Heating and AC!

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  Response from the owner

  Thank you for the kind words and for your continued business, Susan! We appreciate you trusting Columbia NW with your heating, air conditioning, gas fireplace, and hot water heater.

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  Merridee Hanson

  5.0

  Ivan was awesome! He was professional and got the new furnace installed in about 8 hours. Explained the new thermostat and answered all of my questions about maintaining my new furnace. Further Columbia NW was great to work with! They got back to me first thing Monday morning after furnace died on a Friday. They sent out 2 different reps Tuesday — one to give me an estimate to replace and one to figure out if it was repairable — it wasn’t. Then had the instillation of the replacement set up for that Friday! Only one week without heat. This company has been my hero this month!

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  Response from the owner

  Thank you for trusting Columbia NW with your home comfort and for taking the time to leave such great feedback about your experience with our team! We appreciate your business and are glad you are happy with your new furnace and thermostat.

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