Collins Cooling & Heating Co
Lorain, Cleveland, OH

Collins Cooling & Heating Co Reviews

4.7 stars based on 48 reviews

Featured Comments:

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  Eric Williams

  5.0

  My furnace/HVAC system died during the final weeks of winter cold and, being a 20+ year old system, it was no longer economical to repair. I spoke with the business owner, Steve, who came out next day to inspect the duct system and make sure that there were no unexpected surprises for installation that would change the online quote I received. Steve offered upfront, flat rate pricing that was a significant cost savings over a previous quote I received and this quote also included a more reputable, brand named system. The very next morning, the team of installers (Nick, Louis and Julie) arrived at the scheduled time and got right to work, completing the swap out on budget and in less time that was quoted. I now have a warm home and am sure that the unit will be cranking cold, dry air in the near future when spring turns to summer. I've got 3 aging units in another home that will need replacement in the coming years and will definitely be reaching back out to Collins Cooling & Heating Co. when the time comes! A big THANK YOU to Steve, Nick, Louis and Julie!

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  A. Will Brown

  5.0

  My wife and I are in the process of renovating a 100 year old home in Cleveland Heights. We've had many headaches and exciting turns along the way. We met with close to 10 HVAC contractors to find the best solution for our new (old) home. Steve Collins was a breath of fresh air. He took a look at the layout of the house and quickly came up with a comprehensive plan. The system Steve proposed was high efficiency, quiet, non-invasive, and reasonably priced. His proposal was the only of the 10 we received that was reasonably priced for competitive equipment, totally modern systems, and all of the features we wanted. Best of all Steve set a firm price and even when we changed a few elements along the way he stuck to it. There were no extra changes and every time we encountered a slight change of plans it was not an issue. Steve is fair, honest, reliable, and his team works incredibly hard to build excellent HVAC systems quickly and with minimal damage to existing walls and ceilings. I will be recommending Collins Cooling & Heating to anyone who asks about anything to do with HVAC work, maintenance, or repair. Thanks for your hard work to Steve and the team.

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  Emerald Demor

  5.0

  I am incredibly happy with the work performed by the team at Collins. Steve came over to give me an estimate. He was able to answer all of my questions I could see his pride in his company and their work. I got a furnace, AC, humidifier, and thermostat installed. This is a massive upgrade so I was extremely nervous about 1) being over charged and 2) being forced into something I don't actually need. Not only was his quote the best price wise but I also felt most comfortable with him and how he described the installation/service process to me. It felt like Collins Cooling and Heating really cared about me and my house as opposed to just wanting to make their money. The work was completed quickly and professionally. They also gave me all of the documentation for the products and told me how to register online to get a longer warranty for free. Everything that they installed works perfectly. I can't recommend this company enough! UPDATE: a few months after getting it installed, my furnace stopped working. An animal had gotten inside - so it wasn't anything wrong with the furnace or the installation. I called and talked to a real person who had Steve call me back within an hour. He then came over early the next morning and fixed it for me super quickly no charge and told me how to prevent it in the future. 10/10 would recommend

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  Response from the owner

  Thank you for the great review! I'm glad i was able to make the whole process of installing your new HVAC system as easy as possible. I understand that it is one of the major upgrades that the average homeowner can make to their home. I always hope to explain everything and answer all questions in the hopes to insure value in any work that we do.

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