Climatize Heating & Cooling LLC
US-321, Lenoir City, TN

Climatize Heating & Cooling LLC Reviews

4.9 stars based on 74 reviews

Featured Comments:

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  Nelda Kersey

  5.0

  A fireplace gas log system on the blink was met by Trever in a very timely, professional and friendly manner. Trever was thorough, knowledgeable, reassuring and explained his work to us as he went along. We will ask for Trever specifically if we need similar services in the future. Climatize can be sure that Trever is an excellent representative of the company as well as a credit to his company and his profession.Don't let him get away!

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  Response from the owner

  We really appreciate you leaving Climatize a Google review and mentioning Trever, as we do try to meet a higher level of customer service for all of our customers. Thank you for taking the effort to go on Google about Your experience!

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  David Levins

  5.0

  Rob and his team went above and beyond to solve our issues in a recently purchased home. They did everything they could to prevent a worst case scenario of tearing out the whole basement ceiling in order to get to all the duct work. It took multiple visits and some trial and error but they got the job done with minimal dry wall work. They are now my go to for HVAC and are also using them at another property for gas fireplace service. Can't say enough good things about them!

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  Response from the owner

  Wow ! Thank you for the kind words!, we truly are thankful for your business and always hope to meet your expectations.

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  Stacy Corley

  1.0

  We scheduled our air duct cleaning with this Climatize heating and cooling because we are replacing our ac unit and had it scheduled to be put in 10/23 with another company. First the girl on the phone said she would call me back on Wednesday 10/13 after she got the work schedule to schedule someone to do estimate. Never got the call. I called again on Thursday 10/15 and Rob came to do the estimate. He wanted to sell me a unit. I told him we already had someone to install a new unit. I took the estimate and showed my husband. When we called to schedule the cleaning , again Rob told my husband about a new unit. All we wanted was duct cleaning. We were scheduled for the duct cleaning service for Thursday 10/21 between 12 and 3 pm. Well I received a call from Climatize heating and cooling stating they had scheduling problems and that people called out and they wouldn’t be able to do the service for two weeks. I don’t know much about running a business but this company, Climatize heating and cooling, is in my opinion, not professional and not reliable. We will never call Climatize heating and cooling for any issues we may have in the future. You can’t count on them. SC

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  Response from the owner

  I hope you don't call again because you're a liar and we don't work with liars. We had an employee come down positive with covid, but is not symptomatic. His entire family has covid and we asked him not to come in even though he He wants to work . That man would have been part of your team in your house. Rob Was giving you a second opinion on the new system and Trying to be as kind as possible letting you know you were making a poor decision on the installing company without bad mouthing anybody. But honestly , You are very wickedly difficult and pain in the butt so I hope it all goes as we think it's gonna go for you.

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