Climate Solutions, Inc.
2nd, Gillette, WY

Climate Solutions, Inc. Reviews

4.6 stars based on 16 reviews

Featured Comments:

• K

  Kate Blood

  5.0

  Amazing customer service. They offer payment plans which was a huge bonus after just moving into a new home. Only downfall was the thermostat. If you're going to buy a nice thermostat why not pay an extra $20 for a wifi thermostat your customers can control from their phones? Thanks for all your help and getting our heat going in our home again.

• C

  Corey Crowder

  5.0

  Nate and his crew installed "hospital air" in our new home. After years of allergies, dust, dry air and fluctuating temps I am HOME!!!

• M

  Mackenzie Nolan

  1.0

  I would not recommend. In May 2020, I asked them to come check to see what is wrong with my AC and give me a quote on a new unit. They came to my house and were there for 5-10 minutes and told me it would $400-500 to fill the freon (7 lbs worth) as I had a leak in the unit. A new unit would be around $3500. As of the middle of June I have not yet received a quote for the new unit. Nate (the tech who came out) told me that they are no longer able to get the R22 freon and that is why the price was so high. A week later I got a bill for $65 for a service fee, and the quote for the freon is $545. As that was more than double the price that I paid the year previous, I called another company to see how much it would be for 7 lbs of R22 freon, they said it was going to be $294 + $50-ish for labor. That total comes to $200 less then what Climate Solutions wanted to charge me. I also told them I thought it was a "free quote" as per their website. She said the free quote was only if you were going to buy a NEW unit from them. I asked, "So if I did pay the $3500 for a new unit you would 'wave' the $65." The lady I was talking to said that was correct. She also said, "We do not allow people to 'shop around' for free." I called Climate Solutions because the company I used last year (AirTech) wasn’t able to come out as quickly as I had hoped. From now on I will be doing all of my business with AirTech. AirTech's prices and customer service is by far better than Climate Solutions and I will tell anyone that asks for suggestions the same.

More reviews (2)