Cleveland Plumbing & Heating Inc.
Elbow, Hyde Park, NY

Cleveland Plumbing & Heating Inc. Reviews

4.7 stars based on 16 reviews

Featured Comments:

• F

  Franklin Estevez

  5.0

  The plumbers were on time and very professional. We had two issues that they investigated and told us what the solutions would be. They priced the repairs and detailed what needed to happen. We had a new toilet installed which they did in a quick and thorough manner. We were pleased with the service we received.

• D

  Danielle DiCarlo

  1.0

  We used Cleveland Plumbing many years ago which resulted in an astronomical bill for minimum work. We decided to give them another try to swap out a dishwasher and change a bathroom faucet - and it was more of the same: outrageous billing. The technicians that came to the house were friendly and knowledgeable, but the office is a completely different story. Initially we were charged for two technicians despite one only being in training who was just observing all morning. After addressing the issue with the office we were partially credited back for the apprentice. We then scheduled an estimate for a boiler installation… and the morning of the estimate, Scott the owner, called and was extremely rude, evidently he took issue with his office doing the right thing and crediting us for his apprentice learning and us taking issue with his billing practices. He was nasty, ignorant and outright disrespectful, telling us to ‘lose his number.’ Don’t worry, we will and we will make sure to tell everyone we know to AVOID THIS RIP OFF ARTIST.

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  Response from the owner

  Danielle, This is a completely innacurate portrayal of both instances. That is about all Id prefer to take the time to say as a response. I wont go back and forth any further except to kindly ask that you refrain from further slander/libel. Good luck to you moving forward!

• R

  Richard Dominick

  5.0

  Called Monday morning around 830 am. My tech was Mike. He arrived approx 1230 the same day. He quickly diagnosed the problem. Ran to the supply store. Replaced the leak and out the door by 300. Mike was personable and knowledgeable. He also followed all CDC guidelines. Excellent work started with phone call to Marissa and ended with Mike. A follow up email from Lauren the next day with invoice just added to the excellent service. I would highly recommend Cleveland Plumbing.

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