Cleveland Air Comfort Corp.
Bond, Solon, OH

Cleveland Air Comfort Corp. Reviews

4.5 stars based on 21 reviews

Featured Comments:

• L

  Livlongandprosper_

  5.0

  The review from the customer “E Rep” is the terminated employee himself trying to diminish Cleveland Air Comfort Corp. in retaliation of the company doing what was necessary to get rid of an insubordinate employee. Please do not use the given review as any sort of reference to who Cleveland Air is as a company. You can see by majority of the reviews found on google that this company provides excellent service and professionalism. That being said, Cleveland Air has done what was necessary to contain their professional manner as a reputable company and should not be overlooked because of a crass review by a former employee. Lastly as you can see by the childish review, the former employee Ed was rightfully terminated by Cleveland Air Comfort to continue to hold its status on the professional and mature service provided by the currently employed technicians within the company. Hopefully this will clear the air of any concerns you may have in choosing Cleveland Air to be your HVAC provider. Thank you.

• S

  Steven Willensky

  5.0

  Cleveland Air Comfort has been servicing our Lennox HVAC units for the past 19 years. They are easy to do business with and when any of the units are malfunctioning, they usually will have a technician at the house the same day to come up with a solution. After our semi-annual inspection a few months ago, the serviceman said that we finally had to replace one of our central air units that cooled our master bedroom. Though the refrigerant was leaking out, he was able to patch it together and keep it going so we could sleep at night until a replacement unit could be ordered and installed. As always, they did the job professionally and cost effectively getting it in. One other great thing about Cleveland Air Comfort. I have a humidity controlled air cooler for my wine cellar. Several years ago it stopped working. Even though they normally did not service this brand, their repairman called the manufacturer and working with their engineer was able to diagnose the problem and fix the unit. The $300 for parts and labor saved me about $2000 to replace it!!!

• E

  E Rep

  1.0

  Sadly I had used this company for almost 23 years until recently I heard Ed was let go after his wonderful service and professionalism. There was a personal issue between their service manager Steve and Ed. As I read all of the reviews, past clients have expressed their feelings about Ed and the great job he has done over many years of service. I know he had lower back issues and he had work restrictions with a doctor's note after he had injured his back after a fall many years ago working for this company. For the passed two years he has expressed his feelings about the downfall of the service department with poor choices of management. Now I see why he felt that way. How does a company let go of such a outstanding serviceman like Ed over a dislike from a managers personal dislike of my service man. I will never use Cleveland Air ever again and will let everyone I know not to either. Like Ed said, its a matter of time before this company folds up or shuts the doors after he leaves and a few other well respected guys leave. Ed said one of the other older service guys should have been appointed the manager position two years. Someone who knows HVAC work and knows how to talk to clients and employees. No matter what, I will follow Ed to whatever company he goes to next.

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