Choice Air Care
Main, Frisco, TX

Choice Air Care Reviews

4.6 stars based on 132 reviews

Featured Comments:

• J

  J Williams

  3.0

  Mixed bag using Choice Air Care from my experience. First the good: Work was good quality at a decent price. The technicians are knowledgeable and do quality work in a reasonable time frame once they get there. For the bad: We coordinated with Choice to replace our system as it was an older system and repairing it wasn't going to be the right decision. Our install date was pushed back multiple times. One I was OK with as it was for the health of the install crew, but the other times we were notified the morning of the scheduled install date, some of them only as a result of my concerns and calling them to confirm the install would actually happen that day. The issues didn't end with scheduling though. We set up financing through them and it was supposed to be done at a 0% interest for a few months and we were going to get it paid off in that time frame. When they submitted everything to the credit card company though they ignored what we had requested and used a different promotion that started charging interest immediately. If their coordination and communication were better then this review would have a different result. I hope others didn't have this experience and mine was a result of the seasonal rush due to needing this in the height of Texas summer.

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  Response from the owner

  So sorry for all the problems Mr Williams. We've definitely had challenges this year with new office staff, but that's on us. We're trying to get your financing sorted out, someone should be in touch with you.

• P

  Pedro Berlanga

  5.0

  Choice Air Care is the best for your air conditioning needs, Highly recommend! This company provided excellent service and was responsive. After comparing prices with other companies, Choice Air Care was the most reasonable! Chris and his team did an amazing and professional job! Thank you!

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  Response from the owner

  Thank you for the recommendation Pedro. It was a pleasure to serve you.

• E

  Eric Jacob

  1.0

  So first time just needing regular ac Check window was from 10-2 stayed home to make sure they could show up and get in . Called them 230 said just running behind then waited until 6 . NO call nonshow very unprofessional when other make appointments it’s proper to either cancel or say your busy .

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  Response from the owner

  Hi Jacob, I apologize for that. I'm not sure what happened, but we do have a new employee, so that may have caused some miscommunication in the office. No excuses, we need to fix that, but I hope you give us a chance to make it up to you.

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