Charles Berg Enterprises, Inc.
53rd, Gainesville, FL

Charles Berg Enterprises, Inc. Reviews

4.6 stars based on 65 reviews

Featured Comments:

• J

  Janice Pulcini

  5.0

  This summer, I was considering purchasing an office condo, and I needed to have the A/C unit checked out before I made my final decision. I immediately thought of Charles Berg, since I had heard their marketing ads on TV, and I knew several folks who had used them and recommended them. They were able to schedule the evaluation right away; Andy came out and did a thorough review of our unit, inside and out. After purchasing the office, we noticed some water near the indoor A/C unit, so I called Charles Berg, and they sent someone out immediately; that fellow explained what was happening and taught us what to do to assure that it never happens again; he also spent time teaching us how to program the thermostat. Lately we have been putting on the heat; yesterday we noticed there was an unusual sound coming from the heating unit. ...Guess what I did? I called Charles Berg! and YES, they came out right away! It turned out that the motor was done, but Andy was able to go and get a new one and replace it in the same day - and it is under warranty! I have to say that Charles Berg Heating and Air have the very best customer service. I am so pleased with how professional and friendly they are on the phone and how responsive they are to their customers. If you need any service to your heating and/or A/C unit, I highly recommend that you call Charles Berg!

• K

  Katrina Whaley

  5.0

  Andrew was an absolute gentleman, even with my toothless Chihuahua nipping at his feet. My unit is a year old, installed by a company the house builder selected. Andrew shared important information that I don't recall being given from the other company. I initially hired Charles Berg at my former home, they are a top rate company to me.

• W

  William Foss

  5.0

  Charles berg company gave great customer service were very professional were very knowledgeable the gentleman's name was Andy the other two team members didn't get their names but I thank them when I went to their office this company was caring nice took care of the problem right away Charles Berg is one of the best companies that I've dealt with in Gainesville Florida they are very professional they go out of their way they take care of their customer. I would recommend them to friends to my customers where I work at lived in Gainesville for 30 years their business been around since 1967 that should tell you something right there. Thank you

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