Chapmans Heating and Cooling
Walnut, Lockport, NY

Chapmans Heating and Cooling Reviews

4.8 stars based on 28 reviews

Featured Comments:

• R

  Randall Reese

  5.0

  We bought a split level house that uses baseboard heat, so no ductwork. Chapman's came out an installed a unit downstairs and one upstairs. They honored a quote that was three months old, even though prices have been rising. The thing I liked the most was the crew that came out for the 2 day job. They were nice, polite, respectful of the house and did a good job cleaning up all the blown insulation that came out of our attic (where they installed the blower unit). They took the time to explain how each unit works. They did a great job!

• P

  Patricia Feuerstein

  5.0

  Chapman's Heating and Cooling did a wonderful job installing a new HVAC system and hot water tank. His installers arrived as scheduled and were polite, professional, respectful of my home, and very clean. They also took the time to answer my questions and explain my system to me. I am extremely pleased and grateful and definitely would recommend Gary and his team .

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  Tamara Pessah (OMOM)

  1.0

  My furnace wouldn't stay on. Gary Chapman came out to my house, bled my line, put in a new air filter, then said the oil in my tank was dirty. He charged me $75 and left. My furnace ran for a bit and then stopped. Chapman's refused to come back and said I should call Drum Oil instead. I had to hire a different service professional yesterday evening to come out and fix my furnace and he verified that Chapman's had NOT done their job. He also said the oil was NOT dirty, and that the filter nozzle should have been checked and changed. After I put a post up on Facebook, Gary Chapman offered me my $75 back, which I was reluctant to accept until after this second professional verified that the job had NOT been done. Now he isn't contacting me back after I texted him I did want the refund.

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