Central Plumbing & Drains
Main, Mohawk, NY

Central Plumbing & Drains Reviews

4.3 stars based on 134 reviews

Featured Comments:

• E

  Ellen Plock

  1.0

  Do NOT Use this plumber! I called Central Plumbing because we had a radiator pipe burst, and my trusted plumber was not available at the time. I called on a Tuesday morning, and was told they'd be at my home by 1:00 they showed up at 2:00, took a look and told me they had to go get a part to bypass the broken radiator. They left at about 2:30, came back at 5:00 and spent maybe 1/2 hour putting in a part to bypass the radiator. He told me it would cost just under $500. I was feeling very sick and was the only one home, and didn't think to ask for a receipt. I signed his phone. Over $700 was charged to my credit card, and no receipt was sent. When I asked for an itemized bill, I was told I'd get it later that day. 2 days later, after more phone calls and texts, we finally got a bill. $150 emergency charge (on a weekday) $450 to "drain the entire system" and put in part that I'd guess costs no more than $50. So he got over $150 per hour if you count travel time to get a part. (Which should not have taken 2 1/2 hours). We had some trouble a week later and our regular plumber came, looked at the work central had done, and told us that all that needed to be done to fix that radiator was to close 2 valves, and the part central put in was unsafe. My plumber stayed at my home for an hour (dinner hour, not regular business hours) to be sure our other problem was resolved. He did not charge us anything! He did tell us that many people and businesses have been ripped off by this guy.

• R

  Robert Samsel

  5.0

  After a bit of a misunderstanding on my behalf. CVP was very quick to response to my needs & concerns. They sent someone out in a flash to resolve the issue right away. He was quick, efficient & friendly. I wanted to mention they came out twice. Once for the initial repair AND again for a misunderstanding I had with their work. They were quick to act, even fixed it the second time free of charge despite it actually being an issue on my end. Thank you!

• J

  Jerome Foster

  1.0

  I had an iron pipe under my kitchen sink start to rust. It flooded my crawlspace basement. I called these guys and they came out same day. Charged me $150 service fee to get into my crawlspace and look at it, then. Said they'd get back to me by next day. This was a Friday. I didn't get a call back until Monday saying they wanted $3800 to replace a single iron pipe and "that I was lucky they even have guys willing to go down there". Edit for response: I even asked on the phone "Its that much just to replace an iron pipe?" and they said yes. Thanks for the quote though. I was able to get it replaced myself for roughly $40. In the future, if you don't want to do a job, just tell the customer you don't want it. Don't steal their money and run.

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  Response from the owner

  It’s an iron pipe in a crawl space needing replacement also filled with sewage this price of 3800 is for cleaning up sewage running a sewer camera through main pipe and replacement of waste pipe. That’s a very reasonable price for the work needed.

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