CE (Carrier Enterprise)
Smith, Chesapeake, VA

CE (Carrier Enterprise) Reviews

3.6 stars based on 26 reviews

Featured Comments:

• M

  Melinda Loving

  1.0

  Please be careful with this guy on the road. He was doing nearly 80 in a 50 and tailgating like crazy this morning. I tried to get around him to be safe and he was making rude gestures and flipping me off. I felt unsafe and he continued to slow down and speed up depending on what I was doing! Keep away and try to act like an adult, especially when you are in a company van. He was a white male late 50s, retired navy vet-unfortunate that you have that sticker on your van and act like that. I will be contacting corporate and local authorities with pictures and video.

• s

  stuart morris

  1.0

  what a crying shame that such a wonderful brand as Carrier with so much potential can be such a miserable failure . I ordered a part on july 15 for a customer that was a thurs. followed up with them on monday and they said that for some reason it did not ship. that was on the 19th . I was assured that day that it would be overnighted . the next day no show. the 21st no show. could not get anyone on the phone. called morning of 23rd and waited on hold for a very long time and then was told that is still has not been shipped. They will call richmond to get to the bottom of this .........O K . meanwhile I have probably lost my customer. I hope you guys can find a way to get it together . we need you to get it together.

• M

  Michael Glisson

  1.0

  Worst service ever. They say they will call when your ordered parts arrive. I always have to call. When you call the store they put you on hold and forget about you. to bad you can't purchase Carrier parts somehwere else.

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  Response from the owner

  Michael, Thank you for taking the time to let us know about your CE experience. It is always our goal to provide you with outstanding service. We are sorry to hear that our customer service did not deliver on our promises of excellence - but we’d like to the opportunity to make it right!  Please contact us here: >> https://www.carrierenterprise.com/contact?selected=suggestion. In the comment section, please include a summary of your concern,  your location (city & state) and phone number so that a team member in your area can contact you directly. Thank you for bringing this to our attention!

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