Carolina Custom Air, Inc.
Norris, Angier, NC

Carolina Custom Air, Inc. Reviews

1 stars based on 2 reviews

Featured Comments:

• J

  Jalen Morgan

  1.0

  If there were no stars I would give them a NEGATIVE 10. Will never ever recommend in this company even in my next lifetime. I was informed I had a small leak in my Hvac for my AC. The technician reinforced that the AC was good and we only needed 2lbs of refrigerant. I asked the technician if I need 2lbs of refrigerant there has to be a leak somewhere and said he checked for it but it had to be very very tiny......two days later... air out again!!! Long story short air coil was broke!! The irony....If they call themselves professionals... in business for 17 yrs per the company.. would you would have thought they assessed that as part of checking an AC unit? And.. the staff reportedly said this technician been fixing HVAC’s for 27 years?? ...We are so done!!

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  Response from the owner

  You are mistaken. I closed this business in 2017 due to health reasons. I understand your frustration. There are a whole lot of jack legs in the HVAC business but Im not one of them. Please check your facts before posting something like this. A lot of us care about our quality of work and reputation even years after we've retired. Good luck.

• B

  Beth Anne Cooke

  1.0

  I would never go with this company again. We moved into our NEW house two months ago. Turned on the heat for the first time and upstairs did not work. We were told they would not touch it because we switched out the cheap thermostat they installed. When calling other companies they had never heard of such things. We were first told we could pay $689 to have our warranty reinstated. Then we were told $695. Well you can keep all that because we are now going with a different company for our warranty and service needs. To think we should be paying almost $1000 for something they installed improperly is ridiculous.

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  Response from the owner

  Ma'am, you obviously have this company mistaken for a different one. As the sole owner/operator of Carolina Custom Air, Inc. , I have never spoken to anyone in that fashion. In addition, I closed this business well over 6 months ago but my integrity and good craftsmanship still means a great deal to me.