Carl Garrett & Son Inc
5th, Tarentum, PA

Carl Garrett & Son Inc Reviews

4 stars based on 21 reviews

Featured Comments:

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  Dave Artkowsky

  1.0

  I've always used these people because they were local. Never had an issue until this weekend. Sunday my tenant had no heat in the morning so I called after checking the issue, that the burner blower motor wasn't spinning. 5 yr old Goodman under 10 yr warranty. Tech came and said I would have to pay him full amount and call the office the next morning. Now any other time, the tech would have punched the serial number online and it came up as a valid warranty, and no charge. Called with info and they said they would call back. Tues morning I get a call and said they won't honor the warranty because they did not do the install, even though they handle Goodman furnaces. My "installer" contractor doesn't offer 24/7 service and is not local. He said this is unreasonable that any HVAC contractor should reimburse for the warranted part.

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  Pam Michalek-Shirey

  1.0

  If you need a dye test done in Allegheny Township I highly recommend you use another plumber on their approved list. I just received a bill for $334 for the test. First of all they never called me back to schedule it. They called my 84 year old tenant 10 minutes before the showed up. They told her they had a hard time finding the manhole to do the test. So, if it takes 15 minutes they get their flat rate for the test. If it takes longer you pay by the hour?!?!?! That is absolutely absurd and criminal. Their rate to do the test is $180 and higher then most on the approved plumber list. I didn't get the test price until I got the bill because no one ever called me back to schedule it.

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  WickedSharp 001

  4.0

  When i bought my house, after 5 years the furnace started to go. I noticed the name of the installer Carl Garrett and the pgone number. With no area code. Western Pennsylvania added a nee area code, therefore making everyone include it. That was 1998. But i could tell it was alot older than that because i got all the papers from previous owner. The furnace was installed in 1981.I always call 3 contractors for a job. They were right in the middle. I gave them the job and didnt look back. Oh and now i got central air too. I did all this back in 2007 and wanted to throw them a compliment. Good honest people.

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