Caporuscio Plumbing & Heating, Inc.
Kettle, Altoona, PA

Caporuscio Plumbing & Heating, Inc. Reviews

4.1 stars based on 32 reviews

Featured Comments:

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  Tracy Bender

  5.0

  Caporuscios is top notch, even in this freezing weather they still repaired the main water line from the main into my rental property. They were amazing!! I could not have asked for a better business to do this big job. We will be using them for all of our rentals from now on. Thank you

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  bryce denny

  5.0

  I called Caporuscio’s with a sewer issue, they came and got it resolved with in minutes! Unfortunately unknown to my knowledge the sewer was actually broken, They were at my house the next morning working on my sewer for me. Great plumbers, great company.

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  Albert Ayala

  1.0

  I called Caporuscio Plumbing & Heating to have them take a look at a leak in my home. The person that came to my home took a look at the leak on October 6 and then promptly left because I said we’d have to think about the service. The man we spoke with said there wouldn’t be a charge and that he doesn’t deal with estimates and that he’d have to cut up our ceiling to find the leak above. He left minutes later. I received a bill in the mail about a month later from Caporuscio stating that I owe them $59 for “Leak in ceiling, customer will find leak and call for an estimate to repipe bathroom” I then received another letter a week later with a late fee added on. I called and spoke with a lady named Tanya who claimed to be the office manager. When I informed her that the man that came to my house said there wouldn’t be a charge she said “we don’t run around for free” and informed me that service calls are normally higher for the 1st hour to which I stated that no service was rendered. I called back and asked for someone else to which she stated there wasn’t anyone else and then claimed to be “part-owner” of the business. Before this conversation and still, to this day, no invoice for charges has been signed by myself or anyone in this household agreeing to such charge. I did not agree to this charge and no such charge was mentioned at the time of the service call person's arrival and a non-charge was confirmed in person by a representative of Caporuscio. Tanya on the phone declined to remove the bill and threatened to send the bill to collections if left unpaid. This is unfair and unethical business practices on their behalf. Nowhere on their website does it include fee for a service call or for any service or call rendered. I would like the fraudulent charge removed and any such debt not accrued onto me or anyone in the household's credit report or personally identifiable information. As of December 6, 2021 the business has not facilitated a resolution.

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