Capital Heat Inc.
Walden, Depew, NY

Capital Heat Inc. Reviews

4.5 stars based on 174 reviews

Featured Comments:

• R

  Richard Bradt

  5.0

  We love Capital Hearing and Cooling! They are professional, timely and reasonably priced. The technician was excellent and did only what needed to be done. We would HIGHLY recommend them!!!!!

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  Response from the owner

  Richard, we appreciate the feedback, thank you so much!

• J

  J Reese

  5.0

  Shout out to Rick at Capital Heat on 11/9/21. We had had another heating company do a furnace “maintenance” check- which we had purchased with a new air conditioner. That other company told us we needed a new furnace. We had Capital Heat, who originally put in our furnace, for a second opinion. A few minor repairs and no new furnace needed. We appreciate the honesty of your company and won’t have anyone else work on our furnace!

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  Response from the owner

  J, thank you for your feedback, we are glad to help!

• S

  Sarajane Pudlewski

  1.0

  I bought a new furnace 12 years ago and have had to call for maintenance on it almost every single year. When it died again yesterday and I called, I was given a response time of 14 days to come out. 14 days? In December! Parts are constantly breaking and at this point I'm going to have to invest in a whole new heater for another $3000. Save your money and shop elsewhere for your heater needs. I'd give 0 stars if I could.

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  Response from the owner

  Sarajane, we appreciate your response and apologies we are very short staff at the moment and are doing everything we can to accompany everyone's needs as soon as possible. It does look like we were able to move things around and get you on today (December 1st) but you refused to take the appointment so the 14 day wait was no longer applicable. Also, our records indicate you haven't gotten maintenance with us in a long time therefore we would not have been calling you to schedule that out. Again, sorry for the inconvenience with this issue.

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