Cannon Bros AC & Heat
78, Memphis, TN

Cannon Bros AC & Heat Reviews

4.2 stars based on 21 reviews

Featured Comments:

• k

  k earn

  1.0

  Company tried to sell me an entire new system when i asked for the condenser fins to be combed and repaired. Service tech said it couldn't be done. Called another company out and they were able to repair the fins as the unit was working fine. Talked to the "manager" as sheso rudely was insistent to collect on a $110 service fee and although i explained that their tech wasn't willing to do what was requested. Pictures are before and after

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  Response from the owner

  When you called our office for service you stated that a home inspector found your coil fins bent and needed to be straightened. You asked if this was a service we provided. We told you it was but it depended on how badly damaged they were. You were also informed that there was a $110 service charge for our technician to come out. When our tech arrived, it was his professional opinion that the fins were too badly damaged to repair. It would have compromised the integrity of the unit. You can see in the pictures you posted that there is a hole in the fins. That can not be combed out. Your "after" picture is not even of the same side of the unit. We realize you were trying to make this repair for as little as possible since you were selling your home but that was not a repair we felt comfortable putting our name behind. We recommended replacing the condensing unit, not your entire system.

• T

  Tim Green

  5.0

  If you want an AC service with competitive pricing and employees with integrity, go to Cannon Bros, especially if you need repair on an older AC unit. The repair man that they sent out did not try to sell me anything I did not need and thoroughly explained the pros and cons of what each repair would bring along with the costs associated. I had Brian come by my house and he did a great job repairing my AC system and got everything finished in an hour. If you need a recharge on R22 freon they are the guys to call. When they came to my house they only charged $50 per lb to fill my system. compair that to the $100 plus per lb everyone is charging. I highly recommend them for AC repair.

• M

  Mitch Waits

  5.0

  Great service. They really helped us out on our crawlspace encapsulation. We have an older system and the remodel guys (not Cannon Bros) took out more ducting than was anticipated. Conner and guys were more than helpful in getting us back up and operational. They were very professional and kept us informed throughout the project. As a follow up our blower unit went out not long after the project was wrpped up. Cannon Bros. again came to our rescuse. Well done guys. Thank you!!!!

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