Canella Heating and Air Conditioning, Inc.
1st, Conover, NC

Canella Heating and Air Conditioning, Inc. Reviews

4.9 stars based on 403 reviews

Featured Comments:

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  Phil Trick

  5.0

  Canella came for service on our old system and discovered that we had a leak in the coils of the inside unit. They offered many options and we're choose to replace only the coil to extend the life of our system. They also recommended a change to the duct from our air handler to improve air flow. They did that and made a big improvement on the output of our registers. On time, very professional, reasonable price, offered good alternatives. Highly recommended.

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  Response from the owner

  Thank you very much for the wonderful review and sharing your experience with others. It is good for people to know that every system does not need to be changed. There are options and we work hard to have those discussions with our customers. Thank you again for your business and choosing Canella.

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  Debby Bullock-Benfield

  5.0

  Canella is great! They are timely and always very knowledgeable and courteous. I am on their maintenance plan which really extends the life of my units. I had a zoning motor go out on the coldest day of the year and even though it was a Saturday and they were covered up with calls they said they would make sure a tech got to my home so we would be warm by nightfall. And they did! Very satisfied!

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  Response from the owner

  Wow, thank you for the 5 star rating. We are grateful for your review and are so happy to hear that our team took great care of you, even on a busy Saturday. Most people do not know that we are open from 8AM till 4PM on Saturdays. We also want to thank you for being a loyal member of our maintenance plan. It will extend the life of your equipment and the benefits of priority service are a bonus as you experienced on that Saturday. Thank you for choosing Canella.

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  Sharon Lippard

  5.0

  We’ve used Canella for years and have an annual maintenance agreement with them. They are always on time and make contact prior to arrival. The techs are courteous and professional. If there is a problem with one of our units they show us, explain thoroughly, and give us options for repair or replacement. They have always been honest and dependable.

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