California Cooling Heating & Air
Creek, Somerset, CA

California Cooling Heating & Air Reviews

3.8 stars based on 10 reviews

Featured Comments:

• J

  Jon Vilhauer

  5.0

  I was extremely happy with California Cooling. They were friendly, considerate, and careful about keeping everything clean. There was an unexpected glitch in the installation, which they happily took care of at considerable inconvenience to themselves. The lowest price was not necessarily our main concern, but they installed a better system than the other HVAC companies suggested at a significantly lower price.

• C

  Chanjal Jacob

  1.0

  Our home warranty company gave this companies contact. They sent the technician to my rental property today . I had to coordinate the tech and tenant ( as my tenants were at work and only had her daughter with two dogs in the house) .As required by the tech - the tenant opened the garage . Tech mentioned he is good to start working. After about 5 mins, I get a call from the office saying that the tech needs access to the inside of the house and I mentioned I can coordinate with the tenant to turn on the thermostat if needed. At this point the person on the call started talking about other appointments the tech needs to go and do no have much time to spend here . At this point, I am texting my tenant but at the same time trying to convince this person to ask the tech to wait at the property. As the conversation went on - the person on the call HUNG up on me saying the tech has other appointments to go to. I understand that your business may have lot of other work to attend - but remember to treat each customer the same . Not all may be in the same situation . Have some empathy in doing business - which will help you to go further. Customer obsession should be a principle.

• N

  Narin Chaiyota

  1.0

  Been service with them for couple times and the last time it have to fix a leaking pipeline and I do have appointment them but they didn't show up. I tried to call them many of many times but they still never answer my phone call since last year. And I called again this year and they called back and we make an appointment but they didn't show up again. I am trying to talk because still have 1 year warranty for the service but they still. Please don't ask them for a service if you don't want to get a trouble! Worst Company ever!!!!

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