C T Heating & Cooling Inc
Lake, Pinckney, MI

C T Heating & Cooling Inc Reviews

4.2 stars based on 6 reviews

Featured Comments:

• E

  Eliese

  5.0

  I've been a customer for about 30 years. I've bought furnaces for my old house and my current home. I have been very pleased with Mike and the team. Unfortunately I'm having trouble reaching them in the fall of 2020.

• j

  jamie racklyeft

  4.0

  I called CT when my furnace went out in the middle of the coldest night ever (-24 degrees). Their after-hours answering service was useless - you'd think since you left your info with a real person, they'd make sure you were first in line in the morning -before those that call regular staff after they open at 8, but the service doesn't bother to send them your info until well after regular staff have been taking calls, so you end up last instead of first. They also couldn't give a good window of time when the tech would arrive, which is what every customer wants but no company seems to be able to provide, so I'll give them a pass on that. What made up for everything was their tech, Mike, who was the nicest and most knowledgeable guy you could ask for. Kudos!

• E

  Eddie K.

  1.0

  Contacted this local Company in response to a malfunctioning water heater, and an appointment was made for repairs on the same date. Estimated time of repairs was given by the female Company representative at between Noon and 4:00 PM. At Midnight of the same date, NO representative from this Company had arrived, or had even telephoned, as had been explained by said representative. Nor was there any effort made by this Company to notify me, its customer, about any and all delays in the scheduled service. This Company apparently lacks Customer Care and Service skills. Suggest that potential customers Do NOT consider to Use this Company!

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