C K's Heating & Cooling
Hobbs, Seminole, TX

C K's Heating & Cooling Reviews

4.9 stars based on 58 reviews

Featured Comments:

• L

  Lidia Cortez

  5.0

  Our heater went out before midnight on a Wednesday night. I called CK the next morning (Thursday). Ricky took my call and said he would send someone out ASAP. I had a rep at our house within a couple of hours. Rep was thorough and even showed me and explained the reason our unit was not working. We had to replace heating unit as well as AC unit (It had been out a couple of years). I went out to buy portable heaters for our home until we could replace units. Got a call from David and he told me that CK had portable heaters to lend out! They saved me money right from the start! David came out and we got an estimate to replace everything. They came out early Friday morning and installed everything! Ducting was upgraded and replaced as well! All this was done in a timely, cost effective and professional manner! I will continue using CK and recommend them to everyone!

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  Response from the owner

  Thank you so much for the review Lydia, we appreciate your business! Let us know if we can do anything else!

• L

  Lisa Driver

  5.0

  Wow! The customer service at CK’s is outstanding!! Brandon arrived at my house on the same day as my call to Ricky for service and very professionally informed us that a costly cleaning would likely not solve our AC issues. He contacted David in Sales who came to the house after I got home from work that SAME DAY to produce an estimate for a replacement system! David emailed me an estimate in no time and kept in touch with me via text answering all of my questions even into his evening at home with his family. Applying for financing was quick and easy as was arranging for payment of the remaining balance. My system was ordered and picked up the following morning, and David contacted me about beginning the installation THAT AFTERNOON!! An extra technician joined the crew at my house when he finished another job, and the entire indoor/outdoor system was done in just a few hours! Amazing!! 🤩 If you find yourself in need of service for your Heating/AC system, please do yourself a favor and contact CK right away!!

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  Response from the owner

  Thank you so much for the great review Lisa, we really appreciate your business. Let us know if you ever need anything else.

• J

  Jennifer Everett

  5.0

  CK installed a heating and cooling unit for us years ago when we lived in town. They did an excellent job. They maintained the unit for us and they were always available even if it was after hours or on the weekend. More recently, they came out during an extreme cold spell and helped us troubleshoot our heat pump and showed us how to utilize our emergency heat. They are always so nice and prompt. Excellent customer service!

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  Response from the owner

  Thank you for the review! It's been a crazy week and I'm glad we were able to help!

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