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This page contains relevant information of Butler's HVAC Service LLC in Racepath, Fayetteville, NC which locates in your neighborhood. You can find info of the hvac repairing service like opening hours, addresses, phone numbers.

Butler's HVAC Service LLC in Racepath, Fayetteville, NC | HVAC Near Me

I went to the thermostat late in the evening to cool off the house at bed time and found a blank screen. This "now what" moment was at the end of a really stressful day. I checked over all I could and found that the drain was obviously plugged up and the safety switch Butler's had installed in the unit when it was replaced, had shut every thing down, a very good thing. I called the next morning and they were out that day, right on time and made the repair quickly. The drain line was blocked midway of the pipe and I could not have done anything with it. Super job; great personable, professional technician,  as always.

Over the last several years, I have had  numerous companies repair/fix/install systems for several properties. Butler's is by far the most professional I have had the pleasure to work with. Communicates extremely well and is reasonably priced. Recommend them every time!

I know so many folks who have used this service and have never heard any bad reports. I also know a lot of the staff members personally  and I know they are very professional, caring and helpful. If I ever do need the service, Butler's HVAC will be who I call on.

Called , and they fitted me in when we had heating problems. Gentleman came out, told me what the problem was and took the time and showed me and and was able to fix it right when I needed it.  They were very nice and professional from booking and the HVAC Service. Thank you.

Our home warranty company connected us with Butler’s HVAC. Within minutes of receiving an email  notice from the warranty company that they would handle our repair, we received a call to schedule. Rob was on time and had our ac unit “blowing snowballs” in a short time. Rob was extremely professional and polite. We loved the service so much that we are having him come back to do the annual service on both our units.  I highly recommend Butler’s HVAC!

Thank you Brandi for the wonderful review

I am very happy with their service. They have assisted us with our HVAC numerous times and have even responded after hours to modify the system to get it working. I totally recommend.

The technician was professional, on time, and thorough. He took the time to listen to me explain the issues the unit was having and then showed me a couple of things to support the issues he found and help me to understand more of the problems. I appreciated the time and attention put into examining  the issues.

Thank you Ms Karen. Your tech will be very happy to know you left him such a nice review!

They were extremely polite and professional.  He took the time to explain to me what was done and why it needed to be done. I didn't choose good value only because I am renter and don't know what was paid. I would recommend them.

Thank you Debbie... Its nice when customers take the time to leave such a great review

I will never allow this company near my house again. If I could put negative stars here I would.
I can’t believe how badly they tried to take advantage of me.

My ac broke and started making a loud noise. I called my warranty company & they sent butler out to come take a look. The contractor told me that the compressor was broken & that it NEEDED TO BE REPLACED AND NOT TO USE MY AC UNIT AND EVEN TURNED IT OFF FROM UNIT ITSELF.

About 7 hours later, I get a phone call from the office (not the contractor) and they told me that my ac was NOT BROKEN. THAT THE COMPRESSOR WAS NOT BROKEN & that the warranty company wouldn’t replace it because my ac worked fine and nothing was broken. Everything she said contradicted what the contractor said and when I called her out and said the contractor told me this, she said I was lying. She suggested that I have butler come back out to my house and pay them out of pocket to spray something on my ac and that it may help the noise or it may not. In the report they sent to the warranty company they didn’t mention the compressor at all. All they said was mechanical issue and they said they fixed it and billed my warranty company for not fixing anything. So they were trying to bill me and my warranty company and they lied to the both of us.

Not only were they trying to do that, if I didn’t get my compressor fixed my whole unit would’ve broken and I would’ve had to pay for a new unit out of pocket. So they were hoping that I wouldn’t put the prices together and eventually my unit would break and I would have to get a new one. Although if i fix my unit properly and don’t run it until it is I won’t have to get a new unit.

I had another contractor come out, and guess what he also said it was my compressor and that it was 100% broken. He put that in the report and guess what, my warranty company DOES COVER IT.

I think its important to point out the facts in reference to this individuals scenario.

1. We had never been to this persons home before and the most important detail here is that this individual called their warranty company due to the system making a loud noise.

Upon OUR arrival, we found the compressor making a loud noise however  it was still running and cooling.
When we requested for the warranty company to replace the compressor, they refused as they will NOT replace a compressor until it has completely failed.

2. This was made clear to the home owner and we gave them the option of PROACTIVELY replacing the compressor if they desired, or to wait until it officially fails, which will at that time force their warranty company to pay for the repair once a company has found it non operational.

3. We can not help what a third party warranty company determines. All we can do is give the report on our findings at the time we were there and hope the home owner has coverage. If not we still offer assistance, which YES costs $$$$.

4. I am happy these individuals managed to get the compressor replaced, even if they consumed so much time and effort into leaving such a horribly incorrect review!
We certainly have plenty of happy customers out their who would disagree entirely with this review.

The technician Dustin arrived on time and did a great job repairing our heating system plus gave us two great recommendations to improve the system.

Butler's HVAC Service LLC
Racepath, Fayetteville, NC

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Butler's HVAC Service LLC Reviews

4.8 stars based on 39 reviews

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