Butler Heating & Air Conditioning
Springfield, Dayton, OH

Butler Heating & Air Conditioning Reviews

4.6 stars based on 427 reviews

Featured Comments:

• J

  Jim Ritz

  2.0

  I used Butler Heating and Cooling to come out and check my HVAC when I was having problems with my heater passing High Pressure error codes and limit switch codes. First off, the massive and inconvenient service arrival window (between 12p-5) was annoying. The technician came out and said everything was good and there was no hardware issues with the system. I pressured him into using his manometer to measure the inducer pressure and gas pressures of the system and they all were fine. After pressuring him some more to check the switches he told me “he’s never seen them go bad, only replace them for preventative maintenance” and assured me there was nothing wrong. He then said everything was good and left. The problems re-started immediately after he left, and I found some YouTube tutorials on how to test the pressure switches and sure enough the diaphragm for the high pressure switch is either seized or broken. I ordered the parts to repair it myself. I’m still having issues with the limit switch but I at least that part is cheap and I was able to use a professionals tools to check that everything else is functioning. I was not impressed with the service received from Butler, and would not use them in the future. At least I was only charged 15min of labor for the tech to come out and have me tell him what I wanted to check.

  ---

  Response from the owner

  Thanks for your feedback, Jim. Glad to hear your furnace is working properly.

• D

  David Wortham

  5.0

  Appreciation and thanks go to Jason and Justin for an excellent job installing my furnace, AC, and water heater. Both were extremely knowledgeable and truly professional. Greg, thank you for making me part of the Butler family. Keep those talented employees!

  ---

  Response from the owner

  Welcome to the Butler family, David! We appreciate you. Thanks for choosing Butler for your HVAC system and water heater install!

• P

  Paulette Kalin

  5.0

  Excellent service. I was told I needed a new BVent flu on my roof for my heating system. They did a thorough attic check & roof check & determined all I really needed was a new rain done cover. Half the cost of the original estimate. They didn't want me to pay for something I really didn't need. I really appreciated their honesty. I highly recommend them!

  ---

  Response from the owner

  Thanks Paulette. That’s how we do business. Our goal is to be the most referred HVAC company in Dayton. Honesty is the best strategy for that goal! We appreciate your business.

More reviews (2)