Burnworth's A/C
Arnold, Sulphur, LA

Burnworth's A/C Reviews

4.2 stars based on 32 reviews

Featured Comments:

• a

  almi566

  1.0

  The Guy came.. in less than 5 minutes told me the problem can be due to broken blower wheel or motor bearing. Then tried to make me but a full new unit for $8,500 or $10,300. For the diagnostic I had to pay $130. He took more time writing the paper work and the quotation for new A/C than the time for checking and diagnostic. Clearly they just want to sell new units

• W

  WENDY T

  1.0

  My thermostat had to be replaced after Hurricane Delta. Burnworth's were the first to respond to the call and they told me I needed my thermostat replaced. They charged me 300.00 for the thermostat and 130.00 for labor; I figured that was normal. Fast forward to last weekend and the air conditioner wouldn't work. Assuming it was an issue with the unit, I called the company that put it in. They discovered it was my FIVE month old thermostat and replaced it. The other company charged 115.00 for labor and 100.00 for the thermostat! I called Burnworth's about returning the malfunctioning thermostat and they said I could bring it to them and they would give me another unit...which had been replaced. I asked why they couldn't refund me (for the unit, not the labor) and then get return it to Honeywell for a new unit. Ronnie Burnworth was rude and said he wouldn't do it. Upon further research, I learned the reason he wouldn't do it is because he was price gouging after the hurricane and that he wouldn't be able to charge 300.00 now, especially since the thermostat cost him less than 59.00. I had a room full of people listening to the way he was speaking. I am also reporting him to the BBB and the Attorney General's price gouging committee. AVOID THIS COMPANY LIKE THE PLAGUE!

• S

  Scott Davis

  5.0

  They did a great job installing our new AC unit and the house is cool again. They gave us several options and choices of units with different efficiencies and price levels. And they gave us 0% interest finance options. After the technician installed everything, the owner of the company came out and inspected everything to make sure it was done to his standards. It was a good experience.

More reviews (2)