Buckley Heating & Cooling
Kingstown, South Kingstown, RI

Buckley Heating & Cooling Reviews

2.7 stars based on 109 reviews

Featured Comments:

• J

  Jname Glast

  5.0

  Highly recommend. Buckley was the least expensive of all the quotes I received. The installation went flawless, every thing worked and have had no problems. I had them install 3 mini splits. Six months later my 62 yo furnace finally got to the point that I needed to replace. Again their quote was the least expensive even from a quote I received 3 years prior from a different company. Ed did the the installation of the mini splits. He did such a good job, I was able/ willing to wait to be put on his schedule for installation of the furnace as well. I've seen installation of mini splits by GEM Pros and I don't think they did as nice of a job as Buckley did for me.

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  Response from the owner

  Thank you for taking the time to leave us a positive rating, Jname. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us, and that we were able to meet all of your service needs!

• H

  Hayden Maclean

  1.0

  I was charged 4.70 a gallon for home heating oil (1/26/22) when going market rate was somewhere around 3.20 a gallon. I have a service contract but can't cancel because they don't answer the phone. I have called for three days now. Once a good company, Buckley seems to no longer value their customer or customer service. I will be switching to getnetfuels.com as they have good customer service and charge the going market rate.

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  Response from the owner

  Hayden -we are sorry for your dissatisfaction and would love the opportunity to discuss your 1-star rating with you. Please give our Customer Service Manager a call at (401) 789-9711 . We look forward to speaking with you. Regards, Buckley Heating & Cooling

• F

  Fiff Nowns

  1.0

  Buckley Oil has the highest prices of all places we called and terrible customer service.do your homework and call around to diff oil suppliers before using them. They auto delivered when we asked them not to and charged more than $1.00 (like $1.40!) a gallon than other local oil companies. you will experience long wait times to talk to a customer rep (30-60min), the 'hold place in line' call back system does not work, and they will not connect to a manager. Do not recommend.

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  Response from the owner

  Fiff -we are sorry for your dissatisfaction and would love the opportunity to discuss your 1-star rating with you. Please give our Customer Service Manager a call at (401) 789-9711 . We look forward to speaking with you. Regards, Buckley Heating & Cooling

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