Brumwell's Instant Heating & Air Conditioning
Mountain, Pasadena, MD

Brumwell's Instant Heating & Air Conditioning Reviews

4.1 stars based on 19 reviews

Featured Comments:

• A

  A. C. Armstrong

  5.0

  We started using Glen about a decade ago, because he was listed as a favorite by the prior owner of our home. He always does great work and has promptly shown up when our heat pump had issues and it was boiling hot or freezing cold outside. Occasionally one of his employees will come out instead, but they've all been great to work with. He just replaced our air handler and installed a whole house dehumidifier (because I’ve given up with the Annapolis humidity - ha). Great work. We’re very happy as usual. Highly recommend.

• i

  ibattlemike

  1.0

  ***!!!AVOID BRUMWELL'S at ALL COSTS! THEY WILL WASTE YOUR TIME!!!*** I had an appointment with this company to fix my AC. They rescheduled it 3 times. When they finally arrived, they did not fix the AC completely (I have Freon leaking). My AC worked for a week while they said they'd come back to fix it completely, as apparently they have more important customers. They sent a text saying they'd be here on May 31st...I get a text two days prior saying now it will be the 2nd of June, then 5 minutes after that I get told it will be the 9th of June. I have screen captures of allllll the texts they sent rescheduling me! I finally got sick of them tossing me around and went with Supreme LLC to come fix my AC promptly.

• M

  Michelle Schulze (meech)

  1.0

  They installed new AC and heat pump 6 months prior to my purchase of my house. Emergency heat kept coming on and it would not stop running. Took 6 months to get service, I had a warranty. They said they couldn't find a problem and put a new thermostat in. I had to hire a separate company to find out what was wrong. The refrigerant lines were not upgraded when the new unit was installed. I was finally able to get them to come fix it. They ran the COPPER REFRIGERANT LINES along the CEILING, on the INTERIOR OF MY WALLS. From the heat pump, down a hall, into a bedroom, around it then down the wall, under a window and through a hole that was drilled to the outside unit. My complaint was answered with "just slap some molding on it" so I have been stuck with it because I am unable to afford what it would cost to have it done correctly.

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