Broward Factory Service
Military, West Palm Beach, FL

Broward Factory Service Reviews

5 stars based on 14 reviews

Featured Comments:

• S

  Steve Laskin

  5.0

  Consumers are often looking for an appliance/HVAC company for maintenance and/or repairs. It is a frightening prospect, since most folks are not well versed in technology. It is that fear that Broward Factory Service (BFS) eliminates with its brilliant business model: The "face" of BFS is the charming, well-informed and efficient Shelley, who responds instantly to calls, EMs and VMs. Whether addressing a billing inquiry, scheduling an appointment or discussing an appliance problem in general terms, Shelley handles it, and transfers you to another BFS professional, if needed. Then there are the appliance repair people. In our experience, my husband and I have found them to be, without exception, polite, eager to explain what they have discovered, and competent. Last but not least, is the fellow (the same fellow every six months!) who performs our semiannual HVAC checkup. We decided to contract with BFS for this service, since they installed our new HVAC system for us. In essence, many of life's travails can be minimized or made to vanish by relying upon BFS for most, if not all, of your appliance repair needs or concerns.

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  Response from the owner

  Good morning Steve! Thank you so much for taking the time to share your feedback with us today. We greatly appreciate your business and look forward to many more years of being your company of choice. If you ever need anything, we are just one call away to help take care of your unexpected household appliance or HVAC breakdowns. Thank you so much - Sarah

• Z

  Zac Roggin

  5.0

  I’ve had nothing but great experiences with BFS. I use their home warranty product and they are always prompt and responsive. They’re generally only available during business hours but they do have an emergency line. I live in Jupiter so sometimes I can’t get service until the next day but there’s comfort in knowing that they do a great job and you’re not going to get ripped off so I’d rather have that then instant service.

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  Response from the owner

  Thanks, Zac for the wonderful review. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

• M

  Michelle Klang

  5.0

  They were on time and very professional. My Mom was with them for many years and when she passed I still kept them.. I am very happy with there service

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  Response from the owner

  Good morning Michelle, thank you so much for taking time out of your day to share your feedback with us! We look forward to many more years of being your company of choice. Thank you! - Sarah

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